Genesys Customer Service Manager Salaries in Springfield, MA
The average Genesys Customer Service Manager in Springfield, MA earns an estimated $87,394 annually, which includes an estimated base salary of $77,331 with a $10,064 bonus. Genesys' Customer Service Manager compensation is $17,100 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Genesys in Springfield, MA can range from $35,000 - $160,000.
In Springfield, MA, The Customer Support Department at Genesys earns $2,822 more on average than the Admin Department.
Last updated 2 months ago.
- $77,331
- avg. base
- $10,064
- avg. bonus
Customer Service Manager Salaries at Genesys
In Springfield, MA, Customer Service Managers earn $2,904 more than Customer Service Managers.
Compensation at Genesys by Department
In Springfield, MA, The Customer Support Department averages $2,822 more than the Admin Department, and $28,144 less than the Operations Department
Customer Service Manager Compensation by Gender (All Companies)
The average female Customer Service Manager at companies similar size to Genesys reported making $79,958, while the average male Customer Service Manager at similar sized companies reported making $94,078.
Customer Service Manager Compensation by Ethnicity (All Companies)
The average Asian or Pacific Islander Customer Service Manager at companies similar size to Genesys reported making $101,250, while the average African American/Black Customer Service Manager at similar sized companies reported making $71,032.
How Customer Service Managers at Genesys Rate Their Compensation
The majority of Customer Service Managers at Genesys believe they're compensated fairly. 83% of Customer Service Managers at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys
