Genesys Director of Care Salaries in Raleigh-Durham, NC | Comparably
Genesys Claimed Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more
EMPLOYEE
PARTICIPANTS
238
TOTAL
RATINGS
2650
HR or Marketing? Claim Your Free Employer Account

Genesys Director of Care Salaries in Raleigh-Durham, NC

The average Genesys Director of Care in Raleigh-Durham, NC earns an estimated $114,767 annually. Genesys' Director of Care compensation is $1,148 more than the US average for a Director of Care.

In Raleigh-Durham, NC, The Customer Support Department at Genesys earns $2,822 more on average than the Admin Department.

Last updated 4 months ago.

$30k
$58k
$84k
$110k
$175k
$237k
$300k
$114,767
Average Compensation
$114,767
avg. base

Director of Care Salaries at Genesys

In Raleigh-Durham, NC, Directors of Care earn $30,277 more than Customer Service Managers.

Customer Service Manager
$84k*
Technical Support
$72k*
CS Rep
$47k*
* estimated salary

Compensation at Genesys by Department

In Raleigh-Durham, NC, The Customer Support Department averages $2,822 more than the Admin Department, and $31,383 less than the Communications Department

Communications
$92,070 Avg. total comp.
+$31k
Customer Support
$60,687 Avg. total comp.
Admin
$57,865 Avg. total comp.
-$3k

Director of Care Compensation by Gender (All Companies)

The average female Director of Care at companies similar size to Genesys reported making $115,000, while the average male Director of Care at similar sized companies reported making $145,857.

Director of Care Compensation by Ethnicity (All Companies)

The average Caucasian Director of Care at companies similar size to Genesys reported making $133,750, while the average Hispanic or Latino Director of Care at similar sized companies reported making $105,250.

How Directors of Care at Genesys Rate Their Compensation

The majority of Directors of Care at Genesys believe they're compensated fairly. 83% of Directors of Care at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

×
Rate your company