Genesys Operations Manager Salaries in Springfield, MA | Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
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Genesys Operations Manager Salaries in Springfield, MA

The average Genesys Operations Manager in Springfield, MA earns an estimated $109,036 annually, which includes an estimated base salary of $91,906 with a $17,130 bonus. Genesys' Operations Manager compensation is $3,984 less than the US average for a Operations Manager. Operations Manager salaries at Genesys in Springfield, MA can range from $37,000 - $267,000.

In Springfield, MA, The Operations Department at Genesys earns $28,144 more on average than the Customer Support Department.

Last updated 5 months ago.

$21k
$43k
$64k
$85k
$68.95M
$109,036
Average Compensation
$91,906
avg. base
$17,130
avg. bonus

Operations Manager Salaries at Genesys

In Springfield, MA, Operations Managers earn $3,890 more than Operations Managers, and $64,039 less than Directors of Operations.

Director of Operations
$173k*
Operations Manager
$105k*
Business Analyst
$89k*
Office Manager
$53k*
* estimated salary

Compensation at Genesys by Department

In Springfield, MA, The Operations Department averages $28,144 more than the Customer Support Department, and $3,239 less than the Communications Department

Communications
$92,070 Avg. total comp.
+$3k
Operations
$88,831 Avg. total comp.
Customer Support
$60,687 Avg. total comp.
-$28k

Operations Manager Compensation by Gender (All Companies)

The average female Operations Manager at companies similar size to Genesys reported making $102,889, while the average male Operations Manager at similar sized companies reported making $113,351.

Operations Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Operations Manager at companies similar size to Genesys reported making $135,515, while the average Native American Operations Manager at similar sized companies reported making $76,000.

How Operations Managers at Genesys Rate Their Compensation

The majority of Operations Managers at Genesys believe they're compensated fairly. 83% of Operations Managers at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

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