Genesys Claimed Company

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more

EMPLOYEE PARTICIPANTS: 238

TOTAL RATINGS: 2650

CEO: Tony Bates

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Genesys VP of Care Salaries in Springfield, MA

$30k

$79k

$115k

$158k

$210k

$270k

$320k

N/A

Average Compensation

VP of Care Salaries at Genesys

In Springfield, MA, VPs of Care earn $47,016 less than CS Reps.

Customer Service Manager

$84k*

Technical Support

$72k*

CS Rep

$47k*

* estimated salary

Compensation at Genesys by Department

In Springfield, MA, The Customer Support Department averages $2,822 more than the Admin Department, and $28,144 less than the Operations Department

Operations

$88,831 Avg. total comp.

+$28k

Customer Support

$60,687 Avg. total comp.

Admin

$57,865 Avg. total comp.

-$3k

How VPs of Care at Genesys Rate Their Compensation

The majority of VPs of Care at Genesys believe they're compensated fairly. 83% of VPs of Care at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

Do you believe you're paid fairly?

57% Yes

Does your company give annual bonuses?

83% Yes

Are you satisfied with your Benefits?

66% Yes

See Genesys VP of Care Salaries in Other Cities

VP of Care Salaries at Similar Size Companies in Springfield, MA

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