Global Atlantic Financial Group Customer Support Department Employee Reviews

Coworkers and management are accepting, accommodating and understanding. Everyone I have interacted with always have positive feedback and are eager to help.

Review from Customer Support Dept

I walk in the door and I know what I need to do. I do not have to use valuable time waiting for other people, which is nice for my level of productivity. I always love to get right to it when I get to work and that is exactly what we do here.

Review from Customer Support Dept

I love it at Global Atlantic

Review from Customer Support Dept

It's been a true blessing

Review from Customer Support Dept

This has been an amazing journey so far. There are a ton of opportunities and everyone here is so helpful.

Review from Customer Support Dept

I love all the communication. Between frequent town halls to Alan's weekly Friday email, I feel very informed and connected.

Review from Customer Support Dept

Conscientious and caring team leads and supervisors.

Review from Customer Support Dept

They are driven to succeed

Review from Customer Support Dept

I love the friendliness and how informative the team is for any situation that I have come across.

Review from Customer Support Dept

I like that they are easily accessible and do the best that they can to ensure that each individual persons needs are addressed.

Review from Customer Support Dept

I am paid competitively, and the 401k match is top notch!

Review from Customer Support Dept

Health benefits are very comprehensive

Review from Customer Support Dept

I find it makes a lot of sense that an insurance company that focuses on preneed, life, and annuity to provide their employees with such insurance 100 paid for. I love that part of the compensation package, though I really love not having to worry about making my day-to-day lunch.

Review from Customer Support Dept

The premium pay and the PTO

Review from Customer Support Dept

fair pay and good bonuses

Review from Customer Support Dept

I feel that the pay isn't comparable to what we are expected to do. New hires don't make enough hourly to be able to afford to afford housing, food, and utilities, but make just a little too much to qualify for State Aid.

Review from Customer Support Dept

Even though the call center is an entry level job, the amount of knowledge we are expected to have, the number of systems we are forced to use, and the number of elevated calls we are expected to take makes it seem like we should be paid more.

Review from Customer Support Dept

For the level of training and high complex nature of this job vs other customer service jobs I have done in the past the salary should definitely be higher.

Review from Customer Support Dept

My title and grade level do not match and therefore I feel my comp is not aligned to my role

Review from Customer Support Dept

Higher pay, bigger bonuses, when bonusing include money for tax amount.

Review from Customer Support Dept

Everyone is so smart. They "get' it, I feel like I'm on a team of talented individuals that I will learn and grow from. It's like we're all the best of the best!

Review from Customer Support Dept

Understanding and always ready to help

Review from Customer Support Dept

We are all different and our views help each other see things from other perspectives.

Review from Customer Support Dept

My team are already working together very well and bright both in mind and spirit.

Review from Customer Support Dept

Most of them are nice and easy to get along with

Review from Customer Support Dept

The inclusivity is palpable at any given moment

Review from Customer Support Dept

The growth opportunities, how much I have learned, and everything that Global stands for as a whole.

Review from Customer Support Dept

I find the environment very inclusive and welcoming to everyone and the culture to be one in the same for all the departments here. It does not seem like the divisions are separate like I might see in other places. Everyone seems to connect with one another very well.

Review from Customer Support Dept

The people are the best part of the company

Review from Customer Support Dept

They say happy wife happy life but also it should be known happy employees productive company and they do a lot to make sure we're happy

Review from Customer Support Dept

Achieving team goals and watching others learn, grow and thrive.

Review from Customer Support Dept

The support from peers and management

Review from Customer Support Dept

I love seeing what decorations my neighbors have set out in their offices as well as coming to a place where the focus is to help other people.

Review from Customer Support Dept

being productinve and helping customers

Review from Customer Support Dept

Different things every day. Honestly just the satisfaction of being comfortable.

Review from Customer Support Dept

Improve morale, look into a cost of living adjustment so we're not just working to survive, improved demeanor of some of the management, and more inclusion for employees to be involved in EEAC and other events.

Review from Customer Support Dept

I feel there is a serious lack of transparency from a process perspective. I am forced to give answers that I am not confident in because I cannot see where a particular account is in a given process.

Review from Customer Support Dept