2
eNPS Score
Q&A With H&R Block Employees
Our company is forward thinking and innovative. Our leadership is accessible. Our associates are welcoming and collaborative. Build your career, and future, with a regular or seasonal corporate position at H&R Block.
How employees describe working at H&R Block
Working together With Love, Care for all
Review from Customer Success Dept
Sharing Great News to help each other
Always being joyful no matter how things turn out during the season
Great, Great place to work.
Review from Customer Support Dept
Have been good to me over the years.
What it's like to work at H&R Block
- H&R Block employees generally work 8.7 hrs a day
- Employees at H&R Block report the work pace is comfortably fast
- On a typical day, employees at H&R Block have 1 meeting
- 82% of H&R Block employees look forward to interacting with their team every day
- H&R Block employees most often take 0-10 paid vacation and sick days each year
- 58% of H&R Block employees report they are happy with their work life balance
- H&R Block employees typically get valuable feedback on how to improve at work Every Week
- 69% of H&R Block employees call their work environment positive
Q&A With H&R Block Employees
IDX: 25 TOT: 77
How do I do well in an interview at H&R Block?
Be respectful dress appropriately. Business casual leaning more on the business side of the wardrobe
Very good.
How would you describe your overall experience interviewing at H&R Block?
Positive.
Excellent.
How long do the interviews usually take at H&R Block?
Depends on your interviewer and how detail you are on your answers
30 minutes
What questions do they ask during the interview process at H&R Block?
Questions differ based on your experience education and resume
Experience, comfort able with Marketing.
What's the company culture like at H&R Block?
They now only care about selling the "extras" that you add on to the price of the tax return
Diversity, and multi lingual, open for different cultures.
What kind of people does H&R Block like to hire?
Smart people who need to make money.
What are company outings like at H&R Block?
No company outings paid for by corporate office. They do not recognize the hard work of the people in the field. Some Office Managers do have end of the season gatherings for their teams
How are layoffs handled in the Sales department at H&R Block?
You are furloughed every year and have to reapply. They won't rehire you if you didn't perform up to expectation the year before.
What kind of interview questions do they ask when hiring someone in the Customer Support department at H&R Block?
The interview questions for me were pretty standard. The key question is, "what does customer service mean to you?" I answered that I know I have provided good customer service if the client is smiling when I'm done. I got the job.
What is the daily attire at H&R Block?
Professional Business attire.
In your opinion, what are the most common interview questions that H&R Block asks?
Where do you see yourself in five years
How does H&R Block measure success and growth in the Sales department?
Number of customers and survey results
How are the career growth opportunities on the Sales team at H&R Block?
Depends on how open minded you are.
What's the interview process like at H&R Block?
Online
What's one thing you wish you'd known before joining H&R Block?
Hourly rate
How's the morale at H&R Block?
Down when employees are not recognized.
What kind of people succeed at H&R Block?
Self motivated, well educated.
How secure do you feel at your job at H&R Block?
Pretty good!
What was the most difficult question that was asked during your interview at H&R Block?
Prepare a marketing plan for your office.
Who did you meet with during your interview? And how long did it take to hear back from H&R Block?
Office Manager, district manager.
How would you compare interviewing at H&R Block to other places you've interviewed?
Not stressful.
How's the leadership on the Finance team at H&R Block?
Not so good at communicating.
How's the vacation policy at H&R Block?
there is no vacations
How does H&R Block make decisions around promotions?
they try to make employees force it on the clients even if they don't want to
If you could make changes, how would you improve the culture at H&R Block?
I would make it better and get rid of the people who act like they don't have manners and that be stealing from the company
Curious about what work's like at H&R Block?
Anonymously Ask H&R Block Employees Any Question
Should I work at H&R Block?
42% of H&R Block employees would encourage their friends to become coworkers, whereas 18% are neutral and 40% would not recommend working at H&R Block to their friends.
| 42% | Promoters |
|---|---|
| 18% | Passive |
| 40% | Detractors |
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Recently Asked Questions about working at H&R Block
- What kind of people does H&R Block like to hire?
- What do you wish you knew before starting at H&R Block?
- What kind of interview questions do they ask when hiring someone in the Customer Support department at H&R Block?
- What perk or benefit should H&R Block have?
- How often do promotions happen at H&R Block?
