Harbor Freight Tools Claimed Company
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more
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More in-depth training, no videos they are boring you need to keep your employees attention they they will learn a lot faster
What's going wrong and how can it be improved?
The way they talk to their customers. Instead of saying it's over there. Take the time and show them where it's at.
What does the leadership team need to get better at?
Our leadership needs better customer service training. They have no patience they talk rude to their customers. I'm surprised you're still in business
What needs to change to make the company culture better?
We need more full-time employees when it comes to doing replenishment sheets from 4:00 a.m. to 8:00 a.m. the part-timers come in and work real slow for 4 hours then the full-timers get stuck finishing their sheets
Why do you feel undervalued and what would make you feel better about your compensation?
Well first you guys need a revamp how you rehire your employees, the training videos is a lazy way of training your employees. Sitting in front of a computer for 9 hours watching videos. How are they supposed to remember anything
Other Employee Reviews for Harbor Freight Tools
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