Harbor Freight Tools Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
There aren't any Leadership reviews of Harbor Freight Tools yet.
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What does the leadership team need to get better at?
everything. nothing is taken serious there.
Review from Customer Support Dept
What is the best part about your compensation package?
great rate for part time employees
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Need better training for new employees from employees who have been there for years
Review from Customer Support Dept
i recently quite. the day after payday. i havent been paid on time since starting there. i still havent recieved my latest check and its been a whole week.
Review from Customer Support Dept
The company repeatedly failed to give raises citing low revenue but the business repeatedly pulls in a profit of nearly 50% while most in the industry tend towards 27%. This increase is not used to pay a reasonable wage, or bring in better benefits.
Review from Customer Support Dept
What are some of the best things about your team?
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What do your coworkers need to improve and how could you work together better?
Be more friendly, increase knowledge on how to train others
Review from Customer Support Dept
An actual company meeting wouldn't be a bad idea. Also paying more might get individuals who actually care about their job.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I have a job, I show up only because I need a paycheck.
Review from Customer Support Dept
What needs to change to make the company culture better?
Maybe retrain managers so they have more people skills and learn how to communicate better with there employees
Review from Customer Support Dept
Better buy in for employees, the ability to get promoted in remote stores, better pay options, the ability to move to full time.
Review from Customer Support Dept
What did you like most about the interview process?
the interviewing manager was very personable and made it very comfortable
Review from Customer Support Dept
What would you improve about your company's interview process?
Cut out generic cookie cutter questions.
Review from Customer Support Dept
What makes you most happy at work?
Going home at end of shift
Review from Customer Support Dept
What's going wrong and how can it be improved?
My store manager needs some manager classes and he needs to learn to work with others and respect his employees
Review from Customer Support Dept
The company has done a great job being customer centric, but i believe if they put more effort into their employees they would see a better customer service. Too many people don't care and are just trying to collect their menial paycheck.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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