
An actual company meeting wouldn't be a bad idea. Also paying more might get individuals who actually care about their job.
Better buy in for employees, the ability to get promoted in remote stores, better pay options, the ability to move to full time.
The company has done a great job being customer centric, but i believe if they put more effort into their employees they would see a better customer service. Too many people don't care and are just trying to collect their menial paycheck.
The company repeatedly failed to give raises citing low revenue but the business repeatedly pulls in a profit of nearly 50% while most in the industry tend towards 27%. This increase is not used to pay a reasonable wage, or bring in better benefits.