Harbor Freight Tools Customer Success Department Employee Reviews | Comparably
Harbor Freight Tools Claimed Company
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more
EMPLOYEE
PARTICIPANTS
1288
TOTAL
RATINGS
11092
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Harbor Freight Tools Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Friendly helpful but plays favorites

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

Being more fair at distributing hours to part timers. Cut my hours but there is no feed back as to why. Management needs to be better at developing new employees to become stronger. Not everyone is going to know the job in 6 months

Review from Customer Success Dept

What is the best part about your compensation package?

Compensation Reviews

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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Paid more and a bonus i dont think its fair i get the metrics but not that bonus that the managers get

Review from Customer Success Dept

Getting 40 hours each week

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

Besides the new girl and the store manager everyone is amaizng

Review from Customer Success Dept

Genuine concern for one another

Review from Customer Success Dept

We work together well to get things done

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

There is nothing positive there

Review from Customer Success Dept

A professional attitude towards the work and the employees

Review from Customer Success Dept

The people i work with.

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

Straight forward questions, easy to understand expectations

Review from Customer Success Dept

Easy interview. Liked speaking with hiring manager

Review from Customer Success Dept

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

The customers and the employees who do care

Review from Customer Success Dept

When I get a full shift!

Review from Customer Success Dept

Being able to make money to take care of my family. Except at this point Harbor Freight is not allowing me to do that effectively

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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