Harbor Freight Tools Operations Department Employee Reviews | Comparably
Harbor Freight Tools Claimed Company
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more
EMPLOYEE
PARTICIPANTS
1276
TOTAL
RATINGS
10935
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Harbor Freight Tools Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Great friendly and professionally fun

Review from Operations Dept

The door is always open for communication on anything you need to talk about concerning your job duties, customer relations, hours, etc... just come in prepared to work doing anything from POS (register) to Logistics (maintain stock) to janitorial duties. It's as good as YOU make it

Review from Operations Dept

Willing to train and listen to new ideas.

Review from Operations Dept

Leadership at my store is decent. We have our issues but overall we manage. On a corporate level I feel less confident; they seems more interested in our profit than how to improve store operations which could ultimately save them money in payroll and give employees meaningful jobs.

Review from Operations Dept

Availability friendly. fun knowledgeable. participant

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Communication, not lying, no causing drama in-between cookers stop gossiping maliciously stop allowing drun usage

Review from Operations Dept

Logistics manager makes young employees uncomfortable

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Benefits are available for anyone who works for HFT, part-time or full-time.

Review from Operations Dept

PTO is amazing, and extremely rare in the customer service/retail industry. 401k for part timers like myself is awesome

Review from Operations Dept

I am not enrolled in the benefits package

Review from Operations Dept

The available PTO and sick leave

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

We should be paid 10 hours of work according to our schedule instead of only 8 hrs. This is very unfair to have to use PTO time. Also, they force you to take days off around the only two Holidays without pay. If they are only going to give employees 2 holidays a year then they should pay us.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

They enjoy working and being accurate when required.

Review from Operations Dept

Communication, hard work, dedication, knowledge

Review from Operations Dept

In our store, we're family. We care about each others well-being and watch out for each other on and off the job.

Review from Operations Dept

They are reliable and work hard to complete their tasks.

Review from Operations Dept

Everybody knows what they have to do and get to it. If you need help they are right there, and vice versa

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Harbor Freight Tools yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

They treat everyone the same

Review from Operations Dept

The management and the atmosphere

Review from Operations Dept

We all work as a team

Review from Operations Dept

It's never the same daily routine that most expect in a retail environment. People and duties change all the time. The best part is knowing doing what you do really makes a difference.

Review from Operations Dept

The builds are clean and safe environment.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

Fair and honest assessment of qualifications.

Review from Operations Dept

I felt comfortable with them right away

Review from Operations Dept

Comfortable in the office now

Review from Operations Dept

The manager who interviewed me wanted to know ME, not just what I had done in the past.

Review from Operations Dept

They contacted me fairly quickly.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Harbor Freight Tools yet.
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What makes you most happy at work?

Outlook Reviews

I loved working for Harbor Freight, but am no longer work there. However, I will not miss being exposed to Covid by someone who doesn't take it seriously, having my ADA rights trampled daily or working with a hostile, disrespectful workplace bully.

Review from Operations Dept

Being able to help customers select the right equipment for the job they are going to do.

Review from Operations Dept

Being trusted to replenish certain areas of the store

Review from Operations Dept

Almost all of my coworkers

Review from Operations Dept

When a customer comes in and is having a bad day but leaves giving you a hug and praise for doing whatever you could to make it better for them. Sometimes that is just a smile or a thank you making them feel special.

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

Actually look at how managment treats their team

Review from Operations Dept

The scheduling system leaves much to be desired and our sales manager does not help matters. They need to invest in a new format

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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