Harbor Freight Tools Sales Manager Employee Reviews | Comparably
Harbor Freight Tools Claimed Company
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more
EMPLOYEE
PARTICIPANTS
1276
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RATINGS
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Harbor Freight Tools Sales Manager Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

There's a problem with immediate management

Review from Sales Dept

What I like best about the leadership is that they are always willing to help and answer questions when you ask.

Review from Sales Dept

They get the job done

Review from Sales Dept

My leadership listens when I have a legitimate problem with my schedule or anything other thing I have actual concerns with

Review from Sales Dept

They are very understanding. And always there when I need them.

Review from Sales Dept

What does the leadership team need to get better at?

Leadership Reviews

Our leadership needs better customer service training. They have no patience they talk rude to their customers. I'm surprised you're still in business

Review from Sales Dept

The store manager and district manager are in a personal friendship so any reports against her or him get back to them and they share confidential information.

Review from Sales Dept

communication and listening. my doctor told me i need to work certain hours due to my current condition. my manager has yet to put them into affect. he passed it off on the regional manager and its been a week. my doctor is getting upset about this situation.

Review from Sales Dept

Hire people who actually want to work and who are not their just to earn a paycheck

Review from Sales Dept

The store manger was incredibly rude to both customers and the employees, he also was very abrasive when I asked him to fix my paycheck, I was shorted 10 hours and he said he would fix it for the next paycheck but he didn

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

The best part about my compensation package is that they are low payments taken out of my check.

Review from Sales Dept

Health care in case of a incident

Review from Sales Dept

the raises are kind and generous

Review from Sales Dept

PTO, Health insurance, life insurance

Review from Sales Dept

The paid time off provided is great.

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Well first you guys need a revamp how you rehire your employees, the training videos is a lazy way of training your employees. Sitting in front of a computer for 9 hours watching videos. How are they supposed to remember anything

Review from Sales Dept

I think that with the stress of dealing with the people who come in an especially during these times all employees should have some form of coverage even if it's bare bones coverage

Review from Sales Dept

I think overtime should be allowed, as well as a bit more understanding when it comes to and illness or needing a few extra minutes once in a while on a break.

Review from Sales Dept

I would have liked to have a better understanding about what the benefits were and a more understanding boss.

Review from Sales Dept

Pay is low for the job that is being asked to be completed. Only hire people for part time so they dont have to pay a decent wage, or offer benefits.

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

My team understands their role and when to ask for assistance when neccesary to secure customer satisfaction

Review from Sales Dept

My team are Hard workers

Review from Sales Dept

Easy to work with and get the job done fast

Review from Sales Dept

when my manager leaves and the rest of us organize the replen. when the manager gets involved in my store it gets hectic and done backwards

Review from Sales Dept

They are very willing to help one another out with things they don't understand or don't have the best understanding of

Review from Sales Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

More in-depth training, no videos they are boring you need to keep your employees attention they they will learn a lot faster

Review from Sales Dept

They need to focus on doing their jobs correctly.

Review from Sales Dept

To have everyone sit down and talk about how to better the company and how to have better relationships with each othe.

Review from Sales Dept

Time management and everything that means the word professional.

Review from Sales Dept

co-workers are only there for themselves. They will not just jump in and help you do something unless you ask and sometimes they ignore you calling for help because they want to finish what they are working on.

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The coworkers help make the day bearable

Review from Sales Dept

everyone but my manager is positive about working here and we all enjoy the job he just makes it hard to want to come in not just for me but others as well

Review from Sales Dept

Most of the people who come in are very friendly which makes easier to be friendly back to them and give them good customer service

Review from Sales Dept

We are all treated equally

Review from Sales Dept

Everyone works together to get what needs to be done done

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

We need more full-time employees when it comes to doing replenishment sheets from 4:00 a.m. to 8:00 a.m. the part-timers come in and work real slow for 4 hours then the full-timers get stuck finishing their sheets

Review from Sales Dept

Store manager and district managers should not be personal friends and pick favorites. Store environment is hostile.

Review from Sales Dept

Do not hire Walmart ex employees

Review from Sales Dept

All managers. Need to learn to take responsibility for their own actions

Review from Sales Dept

1) more hours in the budget to complete the work load. 2) fewer keyholders so more of those hours can go to associates (plus fewer people to be inconsistent) 3) pay more comparable to what other retailers are paying - better retention in associates 4) pay more for logistics

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

The interaction of the manager

Review from Sales Dept

Nothing in particular about the interview

Review from Sales Dept

He laid out what the hours would be like, what they pay was like and how you are able to move up in the company

Review from Sales Dept

Got to meet my managers and know I was working for a company that would help me improve and be able to move up

Review from Sales Dept

I was completely at ease to be myself

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

Look into who is actually being hired.

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

When the team is vibing

Review from Sales Dept

the people that work here are kind and outgoing. we all work together to smile and keep happy however the manager takes that joy away.

Review from Sales Dept

I love my job and working to meet all customers needs

Review from Sales Dept

The ease of how most transactions go

Review from Sales Dept

I love my team. We are all on the same page about trying to meet our goals

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

The way they talk to their customers. Instead of saying it's over there. Take the time and show them where it's at.

Review from Sales Dept

Possibly a transfer to a more positive environment. It would help me improve my own mental health.

Review from Sales Dept

No cameras anywhere,gm does what he eants

Review from Sales Dept

If managers would actually start doing SOMETHING, ANYTHING AT ALL about shop-lifters!!! Kick them out of the store before they can take more, call the cops, use cameras.... anything!!

Review from Sales Dept

Having to talk to the manager and listen yo him berate both the customers and employees.

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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