Harbor Freight Tools – Friendliness with customers and the customers taking notice | Comparably

Harbor Freight Tools – Friendliness with customers and the customers taking notice

Harbor Freight Tools Claimed Company
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more
EMPLOYEE
PARTICIPANTS
1291
TOTAL
RATINGS
11117
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Friendliness with customers and the customers taking notice

What are some of the best things about your team?

They all know how to show up and start a new day and make the best of it even on bad days.

What does the leadership team need to get better at?

Turnover rate. Shorting store hours when understaffed. Providing meal breaks at a more doable time rather than the first hour of your 8 hour shift.

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