Harbor Freight Tools – The staff under managers are great | Comparably
Harbor Freight Tools Claimed Company
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more
EMPLOYEE
PARTICIPANTS
1290
TOTAL
RATINGS
11114
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The staff under managers are great

Why do you feel undervalued and what would make you feel better about your compensation?

We sell esps at almost 50 % on some items but don't see commissions. So technically it's retail not sales.

What needs to change to make the company culture better?

The store manager talks to you like your from the stone age, you can't get a word in. Customers complain all the time. I have other employee who will confirm.

What does the leadership team need to get better at?

I was put in the line of fire by a manager because he cought someone shoplifting and made me call and cash them out. Then he walked away. I was shocked, upset, it was so uncomfortable .

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