Harbor Freight Tools Claimed Company
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more
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customers are great, empowered to do right by them when there is a problem. all the problems are internal.
What did you like most about the interview process?
very casual - more like talking than interviewing. helps not to be so nervous.
What does the leadership team need to get better at?
Communicating. They are not consistent but it seems like that is because they dont know what each other is doing because they dont communicate.
What do your coworkers need to improve and how could you work together better?
co-workers are only there for themselves. They will not just jump in and help you do something unless you ask and sometimes they ignore you calling for help because they want to finish what they are working on.
Why do you feel undervalued and what would make you feel better about your compensation?
Cashiers and logistics make the same amount of money per hour. But cashiers have the chance to earn extra money by selling warranties and memberships. since logistics do not have the same chance to earn more they should just make more money.
What needs to change to make the company culture better?
1) more hours in the budget to complete the work load. 2) fewer keyholders so more of those hours can go to associates (plus fewer people to be inconsistent) 3) pay more comparable to what other retailers are paying - better retention in associates 4) pay more for logistics
What's going wrong and how can it be improved?
higher pay would mean lower turn over; more seasoned employees means the work load is easier to manage, they can learn to work better as a team, and more time to develop people to move up. better pay. more hours. more realistic expectations for time to complete pog, pricing, cycle counts, etc.
Other Employee Reviews for Harbor Freight Tools
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