HelloTech IT Department Employee Reviews | Comparably
HelloTech Claimed Company
HelloTech is the leading independent, on-demand technology support service. Available 24/7 both in-home and remote, HelloTech's massive network of expert technicians nationwide are dedicated to providing a top-notch customer experience for a wide range of services, including computer support, smart home device installation, home office setup, and more. With both direct-to-consumer presence and deep integrations with retailers such as Walmart.com and Comcast Xfinity, HelloTech eliminates the headaches and hassle of product installation and maintenance. read more
EMPLOYEE
PARTICIPANTS
109
TOTAL
RATINGS
1156
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HelloTech IT Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

I'm a contractor, so I don't really have contact with them. For the most part, I think they've been fair with me. Pay is relatively decent; I just don't like to travel for an hour to the client, and an hour back for $50. That doesn't include the hour + that I'm there.

Review from IT Dept

Stuck up and indecent people who do not care about the employees who do the real field work. They're all about money

Review from IT Dept

What does the leadership team need to get better at?

Leadership Reviews

HelloTech has major problems with their internal systems for measuring success and distributing jobs to techs.

Review from IT Dept

Snobs who try to make you feel like they are doing you a favor. They are the kind of people who only care about filling their own pockets, talk big and make you believe in their manipulation

Review from IT Dept

no communication from leadership

Review from IT Dept

What is the best part about your compensation package?

Compensation Reviews

There aren't any Compensation reviews of HelloTech yet.
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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

If you want us to travel for an hour back and forth, pay us mileage, and plus the job. Maybe not $.579, which is the national average, like what the government pays, but even if they paid out 25 cents per mile, then I'd be a lot happier, and open up my status to where to drive longer.

Review from IT Dept

Will send techs on long distance trips for low value jobs and not include any additional jobs in that area and sometimes NO JOBS at all for weeks. i.e that means you don't get paid!

Review from IT Dept

Get paid next to nothing for doing the real field work and the leadership act like they are doing us techs a huge favor. These guys are worse than Trump!

Review from IT Dept

no benefits.hardly any jobs to work.

Review from IT Dept

What are some of the best things about your team?

Team Reviews

There aren't any Team reviews of HelloTech yet.
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What do your coworkers need to improve and how could you work together better?

Team Reviews

My team is great but all of us are together on the view that the management needs to be more human like and less about filling their pockets

Review from IT Dept

What is most positive about the culture and environment at your company?

Environment Reviews

There aren't any Environment reviews of HelloTech yet.
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What needs to change to make the company culture better?

Environment Reviews

Leadership and management needs to consider that us techs are doing the real work

Review from IT Dept

What did you like most about the interview process?

Interviews Reviews

I just sent in a video, and talked about myself, and took a test, and that was it. They accepted me and hired me as a contractor.

Review from IT Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of HelloTech yet.
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What makes you most happy at work?

Outlook Reviews

Knowing that after my job, I just made an additional $60,75, or more than $100 for my time. That's how it should be.

Review from IT Dept

What's going wrong and how can it be improved?

Outlook Reviews

Listen to the technician issue's

Review from IT Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of HelloTech yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of HelloTech yet.
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