Helpware Claimed Company
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more
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Work is amazing for me.
What needs to change to make the company culture better?
None its perfect the way it is!
What's going wrong and how can it be improved?
I don't think we need any improvement.
What would you most like to see improved at your company?
I would say the training needs more help.
What do your coworkers need to improve and how could you work together better?
I think nothing we do a great job!
What is the best part about your compensation package?
I think it's the benefits of what they give us and also the bonuses!
What do you like best about your company?
That is such a friendly environment. Everyone is happy and fast to help one another.
What makes you most happy at work?
I think the customers are grateful that I was able to resolve their issue and also my co-workers.
What is most positive about the culture and environment at your company?
Its fun and they always find ways to make it fun as well. To there is something to look forward to! Even the little morning messages.
What do you like best about the leadership team?
The leadership team is very helpful and they go out of their way not just to help only their inner team but also the teams from the outside!
What are some of the best things about your team?
I think the best thing about our team is that they are helpful and they help others. I have worked in past companies and they would not help. So this make the working environment much better when you can get help anytime.
What did you like most about the interview process?
I think what I liked is that the person who interviewed me was nice and really took the time to get to know me. I didn't feel scared and felt comfortable being around them which I believe is the reason why I got hired.
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