Helpware Claimed Company
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more
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Coming from a previous BPO company also, I had a culture shock working in Helpware, of course in a positive way. It's very new to me that the higher ups are approachable and it's giving me a new insight to the culture of working in a BPO.
What do you like best about the leadership team?
That they are approachable and easy to be with.
What did you like most about the interview process?
I like how it's very straight forward and informative.
What is the best part about your compensation package?
I think it's the Life Insurance which is very helpful in case of emergency for us working adults.
What are some of the best things about your team?
That we are able to be close and connected to each other through the stories and experiences we share.
What makes you most happy at work?
The comfortability of working without being anxious about the KPIs because we have an excellent Team Lead to lean on.
What is most positive about the culture and environment at your company?
That every one of the team take initiative to uplift one's mood whenever we face trials or not so good circumstances in our daily job.
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