Helpware Claimed Company
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more
HR or Marketing? Claim Your Free Employer Account
Of all the customer services companies this one is by far the best I have known so far.
What do you like best about your company?
They are committed to delivering quality services.
What would you most like to see improved at your company?
The salary and a greater number of clients.
What is most positive about the culture and environment at your company?
The work from home policy.
What do you like best about the leadership team?
They are always willing to address any issues directly a promptly.
What's going wrong and how can it be improved?
Sometimes the work piles up because there are not enough agents.
What is the best part about your compensation package?
Well, it could be more but it is pilling up for Christmas gifts.
What do your coworkers need to improve and how could you work together better?
Since I am working from home it seems meaningless to interact through slack.
Other Employee Reviews for Helpware
×