Helpware Claimed Company
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more
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That's the first time I don't want to quit my job. The management is great, team lead is available and supporting, we always have some kind of fun such as competitions, interactives by HR. Overall I'm kinda in love with the company and by current position :)
What makes you most happy at work?
When the customers thank me or when I'm acknowledged as a great teammate
What is most positive about the culture and environment at your company?
We have meetings, fun competitions, presents. The HR is always there for us if we have some trouble
What are some of the best things about your team?
I made some friends in my team, it's more fun to work with them than to work alone. It feels like they're my cousins, not colleagues
What is the best part about your compensation package?
We're paid more than average for the same position. the bonuses and benefits are clear, so there's never a question why i got or didn't get the bonus.
What do you like best about the leadership team?
If we have any question, they'll always explain it in the way that it's understandable and the answer can be used right now. Also, they're always available and open for any ideas.
What did you like most about the interview process?
The recruiter was very kind, he kindly postponed our interview as I was ill and even asked me if I was OK and if I could do it that day (which I haven't been asked before in other companies)
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