Helpware Claimed Company
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more
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Mostly positive, only compensation level desires to be better.
What do you like best about the leadership team?
Open-mindedness, honest feedback, and readiness to help.
What did you like most about the interview process?
No unnecessary questions, clear answers to my inquiries.
What are some of the best things about your team?
Same interests, cooperative and helpful atmosphere in the team.
What is most positive about the culture and environment at your company?
Frequent interesting activities, company meetings.
What do you like best about your company?
Medical insurance, career growth opportunities.
What makes you most happy at work?
Reaching the targets, positive feedback from my teammates and team lead.
Why do you feel undervalued and what would make you feel better about your compensation?
Every quarter salary reviews would be fair, not yearly ones. At least a 30% raise will make me feel better.
What would you most like to see improved at your company?
Improving the initial training process, and implementing more possibilities to grow within the company regularly, not only when the opportunity comes.
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