Helpware – There is no development plan and no mentorship. people just by themself and should motivate themselves. Overall, it is a positive environment, but lack of professionals colleges. | Comparably

Helpware – There is no development plan and no mentorship. people just by themself and should motivate themselves. Overall, it is a positive environment, but lack of professionals colleges.

Helpware Claimed Company
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more
EMPLOYEE
PARTICIPANTS
875
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15359
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There is no development plan and no mentorship. people just by themself and should motivate themselves. Overall, it is a positive environment, but lack of professionals colleges.

What do you like best about your company?

Flexibility, working remotely, communication with global team

What's going wrong and how can it be improved?

feels like people just don't have quality standards

What is most positive about the culture and environment at your company?

easygoing communication with my coworkers

Why do you feel undervalued and what would make you feel better about your compensation?

Support of team members abroad

What does the leadership team need to get better at?

Communicate with team members, collect feedback form (eNPS doesn't work)

What do your coworkers need to improve and how could you work together better?

Be more involved in the work process, self-development, admit mistakes

What would you most like to see improved at your company?

Set standards, hight quality feedback, check of management (if teams are satisfied with their mng)

Other Employee Reviews for Helpware

What makes you most happy at work?

I am most happy with my coworkers

Outlook review from Operations Dept
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