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Humana Claimed Company
Humana Inc. is committed to putting health first—for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell™ healthcare services, we make it easier for the millions of people we serve to achieve their best health, delivering the care and service they need, when they need it.
The result is better quality of life—not only for people with Medicare and Medicaid, but also for families, military service personnel, and communities at large. This is more than health insurance, and more than healthcare. read more
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They expect you to do things very quickly and spend no extra time helping those who may need a little extra time with assistance with issuses.
What is most positive about the culture and environment at your company?
Leaving at the end of the day.
What makes you most happy at work?
Breaks, lunch, leaving, and interacting with people in my group.
What are some of the best things about your team?
It is an interesting mix of people and they are quite a friendly bunch of people.
Why do you feel undervalued and what would make you feel better about your compensation?
The copays and deductibles are triple what they offer people who buy plans. The call times they expect you complete are so short you can in no way answer anyone's question adequately.
What did you like most about the interview process?
The HR dept actually listens to people who interview and do listen to they interview. It isn't a place that just hires anyone. They are open to suggestions and ideas, which is a good thing.
What does the leadership team need to get better at?
The direct supervisor was actually very helpful and not bad. The overall attitude from the top and goals forced upon people in the call center to meet are insane. Compensation is actually quite good al things considered. However, the benefits package for a healthcare company should be better.
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