Interim HealthCare CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They are caring for others
Review from Customer Support Dept
They care about their employees as well as the clients, and they are willing to accommodate both employees and clients.
Review from Customer Support Dept
They go above and beyond. Very professional and knowledgeable.
Review from Customer Support Dept
They try to accommodate you.
Review from Customer Support Dept
What does the leadership team need to get better at?
Everything, I would have no idea of who any people in leadership are if I had not done my own research. No one has ever bothered to introduce themselves to staff. Nor has anyone ever called to see if anything was needed. Absolutely zero support.
Review from Customer Support Dept
Scheduling coverage for clients that are in the last stages of life
Review from Customer Support Dept
What is the best part about your compensation package?
There aren't any Compensation reviews of Interim HealthCare yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
im paid subpar for my profession. Office staff gets full benefits but nurses dont
Review from Customer Support Dept
Receiving benefits, in general, besides the supplemental insurance that we have to help pay for, would be nice
Review from Customer Support Dept
They need to compensate for the experience you have.
Review from Customer Support Dept
There is a shortage of aides and nurses. It is difficult to find and retain quality staff. Paid time off would be a start. Make salaries competitive with long term care facilities. Offer insurance that actually provides coverage without staff having to take out a loan to pay for coverage.
Review from Customer Support Dept
Staff should be compensated for all work completed, not just patient visit time.
Review from Customer Support Dept
What are some of the best things about your team?
This is not "just a job" for the team; they really care about the clients and wants what's best for them.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Communication without accusation would be a good start.
Review from Customer Support Dept
I don’t interact with them enough to make a comment.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Fairly laid back. I have a lot of independence as long as I complete the required tasks
Review from Customer Support Dept
Administration and supervisory staff are pleasant and fair.
Review from Customer Support Dept
What needs to change to make the company culture better?
Value the employees. Not with gift cards but with actual cash. Do something for your field employees just not office staff at the holidays. Stop asking your employees to use personal resources to promote company profit.
Review from Customer Support Dept
What did you like most about the interview process?
i was overqualified so it was a breeze
Review from Customer Support Dept
The person I met was affable, easy to engage. It really wasn't challenging, I came away with the sense they would hire anyone.
Review from Customer Support Dept
Very easy and straight forward
Review from Customer Support Dept
Both HR and the Co-owner were at the interview. They were both very friendly and the overall experience was relaxed and easy
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
I like the people I work with, and I have a lot of flexibility/independence in how I get things done.
Review from Customer Support Dept
Taking care of other people.
Review from Customer Support Dept
What's going wrong and how can it be improved?
My work is very hard for the low wages
Review from Customer Support Dept
There have been decreases in Medicare and Medicaid reimbursements but each owner of these franchises wants to maintain their current profit. As a result staff is paid less and receives less perquisites.
Review from Customer Support Dept
Better pay for all work done, better health benefits.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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