Introhive Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Great people, great product, continually changing with the times
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
They are transparent and they all seem very kind hearted
Review from Customer Success Dept
They are very transparent while clearly valuing employees. While we have goals - we're motivated rather than pressured
Review from Customer Success Dept
Open, clear vision and they are ready to help
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transparency and honesty. See the value of meeting face to face
Review from Customer Success Dept
Open, transparent and keep us informed of our progress related to our strategy and vision
Review from Customer Success Dept
What does the leadership team need to get better at?
transparent and clear Communication, care about employee support and development
Review from Customer Success Dept
Inspire the team with actionable items we can use in meetings with clients. Some leaders can come across cold and retain information. Sharing knowledge and lead by example would be inspiring.
Review from Customer Success Dept
What is the best part about your compensation package?
Im not sure how to answer this
Review from Customer Success Dept
The insurance offered is a pretty good value
Review from Customer Success Dept
health coverage, salary + targets.
Review from Customer Success Dept
Good base salary and achievable commission targets
Review from Customer Success Dept
matching RRSP's and unlimited PTO
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Its below market average, and they also offer better comp to newer ppl compared to ppl who have been working longer years
Review from Customer Success Dept
What are some of the best things about your team?
Supportive Culture so you can easily reach out to others and ask for help
Review from Customer Success Dept
My team cares deeply about customers and each other.
Review from Customer Success Dept
Everyone is very collaborative and helpful - no one is trying to upstage or cut down their peers
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Supportive and ready to help whenever needed
Review from Customer Success Dept
very real. open to sharing and providing help and advice
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Senior colleagues could share more of their technical knowledge to enable others
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Collaboration with other departments, but a lot of the time it's hard as well
Review from Customer Success Dept
At this time, it seems that everyone is very overwhelmed, but we find humor and connection in the chaos.
Review from Customer Success Dept
Everyone's thoughts and opinions are clearly valued and it feels like everyone is rooting for your success
Review from Customer Success Dept
People are easy to approach and supportive environment
Review from Customer Success Dept
Culture is difficult when working virtually. In person meetings are essential
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
handling different situations most of the days
Review from Customer Success Dept
The people i work with
Review from Customer Success Dept
I like the combination of helping clients achieve tangible value while also getting to be creative
Review from Customer Success Dept
New Learning and meeting with new people
Review from Customer Success Dept
providing value for our clients. solving problems for them
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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