iTrustCapital Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
This is a great company that looks out for its employees. I want to make this company my career.
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What do you like best about the leadership team?
Supportive and they don't leave anyone behind.
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They are all genuine and sincere
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They take the initiative and do what they can to make us all better as a whole.
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They are personable and easy to work with, very clear in instructions
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they are both Helpful & Friendly
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What does the leadership team need to get better at?
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What is the best part about your compensation package?
The company provides free lunch
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All insurance is provided are good
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Not sure what a compensation package is
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I don't have the compensation package
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Hourly wage is competitive and there are raises after 500 hours.
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Why do you feel undervalued and what would make you feel better about your compensation?
Clearer communication, more autonomy/more say in what happens.
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What are some of the best things about your team?
The team is like a family
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Everyone is really friendly and genuine
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The best thing about our team is we are always communicating and trying our best to resolve issues that may occur
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People show enthusiasm at work each day and get along with each other.
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Everyone's very friendly and open to starting conversations.
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What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Everyone is willing to help each other and grow together
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The most positive thing is probably how good are the people who I work with
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We all have a good head on our shoulders and are always willing to help one another.
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People are often given the opportunity to grow professionally and overcome new challenges.
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Feeling like we are working together instead of being isolated.
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What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Helping clients and answering their questions
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It keeps me busy and I can interact with coworkers
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Satisfying our clients and being noticed for our hard work
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When we are learning and interacting
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Being able to complete my work. Weather it is clearing out and inbox of work or taking care of a clients needs.
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What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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