Jo-Ann Stores – Customer service needs improvement starting from the store manager, Terri.

Jo-Ann Stores Claimed Company

Jo-Ann Stores operates fabric and craft specialty retail stores. read more

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Customer service needs improvement starting from the store manager, Terri.

What does the leadership team need to get better at?

Communication with associates.
Leadership review

What are some of the best things about your team?

They are hard working people
Team review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Some co-workers do not pull their own weight.
Team review from Customer Support Dept

What's going wrong and how can it be improved?

Constantly understaffed and we're at the mercy of the rude costomers when they are not helped fast enough
Outlook review from Sales Dept

What needs to change to make the company culture better?

More employees so we're not under staffed
Environment review from Sales Dept

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