John Hancock Customer Service Manager Salaries in Charlotte, NC | Comparably
We strive to be a source of hope and trust, offering a solid foundation for the financial future of our clients. In all that we do we focus on making a difference- not only with our products, but in our community, in the lives of our employees, and for the environment. read more
EMPLOYEE
PARTICIPANTS
128
TOTAL
RATINGS
1058

John Hancock Customer Service Manager Salaries in Charlotte, NC

The average John Hancock Customer Service Manager in Charlotte, NC earns an estimated $91,316 annually, which includes an estimated base salary of $80,157 with a $11,159 bonus. John Hancock's Customer Service Manager compensation is $21,022 more than the US average for a Customer Service Manager. Customer Service Manager salaries at John Hancock in Charlotte, NC can range from $32,000 - $200,000.

In Charlotte, NC, The Customer Support Department at John Hancock earns $8,539 more on average than the IT Department.

Last updated 4 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$91,316
Average Compensation
$80,157
avg. base
$11,159
avg. bonus

Customer Service Manager Salaries at John Hancock

In Charlotte, NC, Customer Service Managers earn $2,696 more than Customer Service Managers.

Customer Service Manager
$89k*
Technical Support
$67k*
CS Rep
$46k*
* estimated salary

Compensation at John Hancock by Department

In Charlotte, NC, The Customer Support Department averages $8,539 more than the IT Department, and $135 less than the Finance Department

Finance
$65,019 Avg. total comp.
+$135
Customer Support
$64,884 Avg. total comp.
IT
$56,345 Avg. total comp.
-$9k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to John Hancock reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to John Hancock reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at John Hancock Rate Their Compensation

The majority of Customer Service Managers at John Hancock believe they're not compensated fairly. 100% of Customer Service Managers at John Hancock say they receive annual bonuses, and the vast majority (74%) are satisfied with their benefits. See more compensation ratings at John Hancock

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