John Hancock Customer Success Manager Salaries in Charlotte, NC | Comparably
We strive to be a source of hope and trust, offering a solid foundation for the financial future of our clients. In all that we do we focus on making a difference- not only with our products, but in our community, in the lives of our employees, and for the environment. read more
EMPLOYEE
PARTICIPANTS
128
TOTAL
RATINGS
1058

John Hancock Customer Success Manager Salaries in Charlotte, NC

The average John Hancock Customer Success Manager in Charlotte, NC earns an estimated $48,187 annually, which includes an estimated base salary of $44,017 with a $4,170 bonus. John Hancock's Customer Success Manager compensation is $3,616 less than the US average for a Customer Success Manager. Customer Success Manager salaries at John Hancock in Charlotte, NC can range from $25,000 - $105,000.

In Charlotte, NC, The Customer Support Department at John Hancock earns $8,539 more on average than the IT Department.

Last updated 4 months ago.

$13k
$23k
$32k
$41k
$12.04M
$48,187
Average Compensation
$44,017
avg. base
$4,170
avg. bonus

Customer Success Manager Salaries at John Hancock

In Charlotte, NC, Customer Success Managers earn $2,115 more than CS Reps, and $18,715 less than Technical Supports.

Customer Service Manager
$89k*
Technical Support
$67k*
CS Rep
$46k*
* estimated salary

Compensation at John Hancock by Department

In Charlotte, NC, The Customer Support Department averages $8,539 more than the IT Department, and $135 less than the Finance Department

Finance
$65,019 Avg. total comp.
+$135
Customer Support
$64,884 Avg. total comp.
IT
$56,345 Avg. total comp.
-$9k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to John Hancock reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to John Hancock reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at John Hancock Rate Their Compensation

The majority of Customer Success Managers at John Hancock believe they're not compensated fairly. 100% of Customer Success Managers at John Hancock say they receive annual bonuses, and the vast majority (74%) are satisfied with their benefits. See more compensation ratings at John Hancock

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