The average John Hancock Customer Success Manager in Charlotte, NC earns an estimated $48,187 annually, which includes an estimated base salary of $44,017 with a $4,170 bonus. John Hancock's Customer Success Manager compensation is $3,616 less than the US average for a Customer Success Manager. Customer Success Manager salaries at John Hancock in Charlotte, NC can range from $25,000 - $105,000.
In Charlotte, NC, The Customer Support Department at John Hancock earns $8,539 more on average than the IT Department.
Last updated 4 months ago.
In Charlotte, NC, Customer Success Managers earn $2,115 more than CS Reps, and $18,715 less than Technical Supports.
In Charlotte, NC, The Customer Support Department averages $8,539 more than the IT Department, and $135 less than the Finance Department
The average female Customer Success Manager at companies similar size to John Hancock reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.
The average Native American Customer Success Manager at companies similar size to John Hancock reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.
The majority of Customer Success Managers at John Hancock believe they're not compensated fairly. 100% of Customer Success Managers at John Hancock say they receive annual bonuses, and the vast majority (74%) are satisfied with their benefits. See more compensation ratings at John Hancock