The average John Hancock Senior Customer Service Manager in Charlotte, NC earns an estimated $91,316 annually, which includes an estimated base salary of $80,157 with a $11,159 bonus. John Hancock's Senior Customer Service Manager compensation is $21,022 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at John Hancock in Charlotte, NC can range from $32,000 - $200,000.
In Charlotte, NC, The Customer Support Department at John Hancock earns $8,539 more on average than the IT Department.
Last updated 5 months ago.
In Charlotte, NC, Senior Customer Service Managers earn $2,696 more than Customer Service Managers.
In Charlotte, NC, The Customer Support Department averages $8,539 more than the IT Department, and $135 less than the Finance Department
The average female Senior Customer Service Manager at companies similar size to John Hancock reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.
The average Hispanic or Latino Senior Customer Service Manager at companies similar size to John Hancock reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.
The majority of Senior Customer Service Managers at John Hancock believe they're not compensated fairly. 100% of Senior Customer Service Managers at John Hancock say they receive annual bonuses, and the vast majority (74%) are satisfied with their benefits. See more compensation ratings at John Hancock