LG Electronics North America – I love this company, I just wish it was managed better domestically. Too often bureaucracy can get in the way of innovation. The US is a leader of innovation in the global economy and it feels like LG is too close minded with relying on innovation from Korea rather than tapping into USA resources. | Comparably

LG Electronics North America – I love this company, I just wish it was managed better domestically. Too often bureaucracy can get in the way of innovation. The US is a leader of innovation in the global economy and it feels like LG is too close minded with relying on innovation from Korea rather than tapping into USA resources.

At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. Life’s Good with LG! read more
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I love this company, I just wish it was managed better domestically. Too often bureaucracy can get in the way of innovation. The US is a leader of innovation in the global economy and it feels like LG is too close minded with relying on innovation from Korea rather than tapping into USA resources.

Briefly describe your overall experience at your company

Lately, the company management sentiment and comments towards American employees has become very derogatory, and makes me feel uncomfortable working here.

What are some of the best things about your team?

Great people and friendly to work with.

What are some of the best things about your team?

My team is very skilled and are enjoyable to work with.

What's going wrong and how can it be improved?

I am underpaid and management doesn't appreciate the American worker's work capabilities or work style. They think that Americans have low work ethic and are low quality.

What makes you most happy at work?

I enjoy working with those around me that want to see the company succeed. I want to help LG be number 1. I am committed to that.

What do you like best about the leadership team?

My manager is not an FSE, so they are better equipped to understand the cultural needs of me and my teammates; as compared to FSE leadership without clear understanding or added value.

Why do you feel undervalued and what would make you feel better about your compensation?

Before covid pandemic, my total compensation (including healthcare, etc.) was below local market rate. After pandemic, and after significant domestic inflation; I am now making considerably less than I was before.

What needs to change to make the company culture better?

What are our goals, and what is our future? Domestically, we are seeing companies like Apple, Tesla, Microsoft and Samsung continue to innovate; but LG is pulling out of key markets like smartphones etc.

What does the leadership team need to get better at?

Management is having trouble keeping top talent at the firm because they implement processes from Korea HQ, and get mad when American employees push back or make suggestions for a better process. Management's perspective is: "Why are Americans bad at following procedures"

Why do you feel undervalued and what would make you feel better about your compensation?

Base pay is significantly below the Payscale.com for my role and experience. 40-60% below what recruiters in the local market are reaching out with offers, it is making it difficult for me to stay at LG as I don't think LG would try to retain me.

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