LG Electronics North America Claimed Company
At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
Life’s Good with LG! read more
It has been rough. I've felt under-payed, under valued, had my intelligence & integrity questioned regularly. I would not feel comfortable recommending someone to work here for fear that they would have the same experience.
Briefly describe your overall experience at your company
Overall it's been a challenge with lack of support and direction. This has personally gotten better for me in the last 3 months, however I've been w/ the company for 4yrs. I am finally seeing improvement & hop is lasts.
What do your coworkers need to improve and how could you work together better?
Communication & a sense of urgency to assist w/ customer issues.
What is most positive about the culture and environment at your company?
Unfortunately, I have nothing positive to say about the culture of the company.
What do you like best about the leadership team?
Our President is very focused on the customer experience and builds goals based on customer experience
What do your coworkers need to improve and how could you work together better?
A sense of ownership. Everyone is always blaming someone else, saying it's not their problem & passing it along to someone else.
What's going wrong and how can it be improved?
People don't appear to care about people, only numbers. Showing care and compassion to employees & customers will go a long way.
Why do you feel undervalued and what would make you feel better about your compensation?
Roles & responsibilities need to be re-evaluated every 12-24 months to ensure employees are being paid fairly for the job that they currently doing.
What is most positive about the culture and environment at your company?
Being able to work from home is the best. The culture in the office is negative. It has been more productive & enjoyable to work from home.
What does the leadership team need to get better at?
Understanding the different aspects of the business. They tend to want every dept. to "work the same" like a cookie cutter approach. Different lines of business require different KPI's and customer approaches
What makes you most happy at work?
We are finally getting to a point where people understand that the customers experience is the most important thing - and now there is a lot of changes happening to prioritize the customer experience - so that makes me happy
Why do you feel undervalued and what would make you feel better about your compensation?
My duties & responsibilities have changed/increased but my title/salary compensation have not. I asked for it to be reviewed, filled out the responsibility form (although my leadership should have already known) & after 5 mos w/ no response I contacted HR who has has no response after 1 month.
Other Employee Reviews for LG Electronics North America
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