LG Electronics North America – This has drastically gone down recently. There is no accountability for anyone, and when issues are brought up, I'm basically told there is nothing that can really be done and to just fix it. I am a repair technician, there is only so much I can fix. I don't get paid enough to deal with this BS | Comparably

LG Electronics North America – This has drastically gone down recently. There is no accountability for anyone, and when issues are brought up, I'm basically told there is nothing that can really be done and to just fix it. I am a repair technician, there is only so much I can fix. I don't get paid enough to deal with this BS

At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. Life’s Good with LG! read more
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EMPLOYEE
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568
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RATINGS
15804

This has drastically gone down recently. There is no accountability for anyone, and when issues are brought up, I'm basically told there is nothing that can really be done and to just fix it. I am a repair technician, there is only so much I can fix. I don't get paid enough to deal with this BS

What is most positive about the culture and environment at your company?

The few people I can actually stand talking to are friendly and honest.

What's going wrong and how can it be improved?

Other departments that directly impact my job need to be held accountable when they make mistakes that continuously have a negative effect on my job, There are too many issues that I in turn have to fix because teams make mistakes.

What does the leadership team need to get better at?

Better communication top down. Keep goals consistent and update with results. Changing things, especially when making them retroactive is the worst way to accomplish any goal. when a small group of people are causing issues, focus on them, don't punish the entire group for a small portion of it

Why do you feel undervalued and what would make you feel better about your compensation?

Keep up with industry averages. Pay in my area was 10-15% higher then what I started at 5 years ago, it 15-20% higher for same skill rate now. Benefits can only make up for so much. Also make bonuses achievable, or else raise base pay and get rid of bonus altogether,

What do your coworkers need to improve and how could you work together better?

Do their jobs. We have had too many in the area that were sub par when hired and never achieved what should have been expected from them, plus with all the BS we deal with they quit within 1 year of employment. There are a good percentage that are decent, but there is little if any morale.

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