Lifetouch Culture | Comparably
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Lifetouch Claimed Company
At Lifetouch, Inc., our purpose is to help families make memories and share them with others. read more
EMPLOYEE
PARTICIPANTS
145
TOTAL
RATINGS
1597

Lifetouch Company Culture

Lifetouch Culture

This score is derived from employee ratings & reviews
2.5/5
Lifetouch's Overall Culture is rated D

Top Rated Culture Dimensions

Lifetouch CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Michael Meek Lifetouch's CEO
Michael Meek
47 /100

Diversity at Lifetouch

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at Lifetouch have rated Office Culture, Environment, and Professional Development as the highest categories they have scored

Women at Lifetouch

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Women at Lifetouch have rated Environment, Team, and Manager as the highest categories they have scored

Lifetouch eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-46

Lifetouch employees are -46% more likely to recommend Lifetouch as a great place to work

19%Promoters
16%Passives
65%Detractors

Working at Lifetouch

Working at Lifetouch is rated below average by 145 employees, across various culture dimensions. Lifetouch employees rate Environment highest among all categories, and think that Compensation and CEO Rating have the most room for improvement, putting Lifetouch’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Minneapolis. See below in detail how working at Lifetouch was rated by employees.

Overall Company Culture at Lifetouch

D

Overall Company Culture at Lifetouch is rated D

Last updated 7 days ago

Bottom
15%

Lifetouch ranks in the Bottom 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 145 Employees

View Results
0
20
40
60
80
100
Customer Support
76
Customer Support76
Admin
61
Admin61
Product
58
Product58
Sales
55
Sales55
Operations
37
Operations37

Lifetouch Employee Reviews

Out of 174 Lifetouch employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping Lifetouch improve their work culture.

53%
47%
Positive Reviews53%
Constructive Feedback47%

Positive Reviews From Lifetouch Employees

  • What did you like most about the interview process?
    Does not apply to my feed back
  • What makes you most happy at work?
    When guest have a great experience
  • What is most positive about the culture and environment at your company?
    I have great staff willing to work

Constructive Feedback From Lifetouch Employees

  • What do your coworkers need to improve and how could you work together better?
    Don't throw away the season employees because they become a certain age as long as they can still perform their duties they should not be disregarded
  • What do your coworkers need to improve and how could you work together better?
    They would benefit from professionalism, especially with children.
  • What needs to change to make the company culture better?
    Management is a huge issue mostly due to inexperienced people having photo manager positions who refuse to acknowledge or listen experienced field photographers with mire experience I've seen this the most in the LW area so I'd say management needs to be looked into with better communication

Lifetouch Company Information

Lifetouch Mission, Vision & Values

Lifetouch Mission & Values

At Lifetouch, Inc., our purpose is to help families make memories and share them with others.

HeadquarterEden Prairie, MN
United States of America
Websitelifetouch.com
Founding Date1936
Tel952-826-4000
Company StatusPrivate

Lifetouch Competitors

Lifetouch competitors include Herff Jones and Jostens. Lifetouch ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Lifetouch compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Herff Jones' Logo
    Herff Jones
    2.9/5
  2. #2
    Jostens' Logo
    Jostens
    2.6/5
  3. #3
    Lifetouch's Logo
    Lifetouch
    2.5/5
  • Culture Video

Lifetouch Employees

145 employees at Lifetouch have reviewed Lifetouch across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 7 days ago.

Overall, the 145 Lifetouch employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Lifetouch are mostly dissatisfied with their total compensation at Lifetouch, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Lifetouch are not very pleased with their team. 145 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Lifetouch are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Lifetouch believe the environment at Lifetouch is positive. Most Participants believe the pace of work at Lifetouch is comfortably fast. About 59% of the employees at Lifetouch work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Lifetouch are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Lifetouch employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at Lifetouch report the work pace is comfortably fast
Work Pace
A Day in the Life
68% of Lifetouch employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Lifetouch employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
40% of Lifetouch employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Lifetouch employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
56% of Lifetouch employees call their work environment positive
Environment

Joining Lifetouch - Employee Onboarding

The prevailing opinion from employees about joining Lifetouch is that the company was very prepared on their first day. Lifetouch employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Lifetouch KPIs and OKRs

Employees’ understanding of Lifetouch's KPIs and OKRs is essential for its success. Out of 8 Lifetouch employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes37%
No63%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Lifetouch CEO & Leadership

Lifetouch CEO - Michael Meek

Michael Meek Lifetouch's CEO
47 /100

Lifetouch’s CEO Michael Meek started in this role in 2016. Michael’s approval rate is lower compared to CEOs at similar sized companies, putting Michael in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Minneapolis. Michael Meek’s employees rank Lifetouch in the Bottom 45% for Environment, in the Bottom 45% for Office Culture, and in the Bottom 30% for Team. Meek is generally unpopular with Lifetouch employees, but ranks especially low with employees with Over 10 Years experience, and by employees in the Operations department and employees in the Product department. However, employees with 3 to 6 Years experience have a slightly more favorable view of the CEO. When compared to Lifetouch’s competitors, Michael Meek ranks below both Herff Jones CEO Jeff Webb and Jostens CEO Michael Burgess.

Lifetouch Leadership

The Lifetouch Executive Team is rated a “D” and led by CEO Michael Meek, Senior Vice President Field Support Michael Anderson, and Vice President, Product and Technology Tom Booth

  • Michael Meek  CEO / President

    Michael Meek CEO / President

    Michael Meek serves as the CEO / President of Lifetouch.

  • Michael Anderson Senior Vice President Field Support

    Michael Anderson serves as the Senior Vice President Field Support of Lifetouch. Michael started at Lifetouch in... read more

  • Tom Booth Vice President, Product and Technology

    Tom Booth serves as the Vice President, Product and Technology of Lifetouch. Tom started at Lifetouch in March of 2009.... read more

  • Jay Drayton Vice President of Information Systems

    Jay Drayton serves as the Vice President of Information Systems of Lifetouch. Jay started at Lifetouch in May of 2004.... read more

  • Johnny Grant Vice President Sales

    Johnny Grant serves as the Vice President Sales of Lifetouch. Johnny started at Lifetouch in January of 2017. Johnny... read more

  • Kevin Jardina Vice President Business Development

    Kevin Jardina serves as the Vice President Business Development of Lifetouch. Kevin started at Lifetouch in December of... read more

  • Phil Kelly Vice President Finance

    Phil Kelly serves as the Vice President Finance of Lifetouch. Phil started at Lifetouch in May of 2004. Phil currently... read more

  • Ted Koenecke Sr. Vice President

    Ted Koenecke serves as the Sr. Vice President of Lifetouch.

  • Kelvin Miller Corporate Vice President, Communications

    Kelvin Miller serves as the Corporate Vice President, Communications of Lifetouch.

Lifetouch Salaries

How much does Lifetouch pay?

How much do people at Lifetouch get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Lifetouch is $123,618, or $59 per hour, while the estimated median salary is $124,716, or $59 per hour.

At Lifetouch, the highest paid job is a Director of Sales at $224,681 annually and the lowest is a CS Rep at $45,657 annually. Average Lifetouch salaries by department include: Business Development at $125,798, Finance at $84,785, Sales at $148,401, and Marketing at $128,558. Half of Lifetouch salaries are above $124,716.

84 employees at Lifetouch rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 262 ratings) while 81 employees at Lifetouch rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 87 ratings).

Salaries contributed from Lifetouch employees include job titles like Graphic Designer, CS Rep, Sr Desktop Support, and Sales Rep. Comparably data has a total of 2 salary records from Lifetouch employees.

Last updated months ago.

1st Percentile
$70k
$70k1st Percentile
17th Percentile
$98k
$98k17th Percentile
33rd Percentile
$122k
$122k33rd Percentile
50th Percentile
$173k
$173k50th Percentile
67th Percentile
$225k
$225k67th Percentile
83rd Percentile
$268k
$268k83rd Percentile
100th Percentile
$278k
$278k100th Percentile
$123,618*
Average Compensation
$124,716*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Lifetouch Salaries by City

Lifetouch Salaries by Department

Explore Lifetouch Salaries

Diversity & Inclusion at Lifetouch

Diverse employees at Lifetouch score the company 60/100 across various culture categories, placing Lifetouch in the Bottom 30% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Lifetouch across various culture dimensions.

Ranked Culture the Highest

Women 76/100
Department - Customer Support
Men 55/100
Tenure - Over 10 Years
Diverse Employees 69/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 55/100
Department - Sales
Men 29/100
Department - Operations
Diverse Employees 60/100
Department - Sales

Lifetouch Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Lifetouch PTO

Lifetouch's PTO and Vacation policy typically gives 0-10 days off a year. Lifetouch's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time20%
Vacation Policy0%
Office Meals0%
401k Contribution60%
Childcare20%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo17%
$1500 - $2500/mo0%
$1000 -$1500/mo33%
$500 -$1000/mo17%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Lifetouch Careers

Lifetouch Jobs

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H1B Visa

In 2019, Lifetouch applied for 6 H1B visas. Of the work permits applied for, 83% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Lifetouch unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

6
Total Applied
  • 83% Granted (5 out of 6)
  • 0% Denied ( out of 6)
  • 17% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 6)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 6)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Lifetouch Know You Want To Work There

Overview of Candidates Interested in Lifetouch on Comparably

Candidates By Department

All Industries
40%
IT
20%
Product
10%
Design
10%
Operations
10%
Other
10%

Candidates By Location

Minneapolis
40%
Trenton
10%
Eden Prairie
10%
Walnut Creek
10%
Crestview
10%
Other
20%

Frequently Asked Questions regarding Lifetouch

Who is the CEO of Lifetouch?

Lifetouch CEO is Michael Meek, their score by employees is 47

What is Lifetouch eNPS?

The eNPS for Lifetouch is -46

What is the salary for Product Manager in Lifetouch?

Product Manager average salary in the US is 91k

What are the salaries in the Customer Support in Lifetouch?

The average salaries for Customer Support in Lifetouch is 63k

Who are Lifetouch competitors?

Lifetouch main competitors are Herff Jones, Jostens

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