Liveops KPIs and OKRs | Comparably
Liveops Claimed Company
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. read more
EMPLOYEE
PARTICIPANTS
225
TOTAL
RATINGS
1898
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Liveops KPIs and OKRs

At Liveops 67% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Liveops' KPIs and OKRs is essential for its success. Out of 3 Liveops employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes67%
No33%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Liveops is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Liveops employees shared they generally receive helpful feedback every week or once a quarter, while 100% of Liveops employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes100%
No0%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week75%
Once a month0%
Once a quarter25%
Once a year0%
Never0%
How often do you get valuable feedback on how to improve at work?
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