
Coverage is commensurate with cost.
It inspires folks to look for a job where they will be fairly compensated and valued as employees.
Current executive team at headquarters is wholly unsuited to be in charge of anything larger than a single store.
Most folks are polite and trying to do a good job even as the company cuts back payroll and has fewer people to do all the tasking necessary to maintain the stores.
Talk to the CEO and President from 15 years ago and find out how they built Lowe's into the #1 home improvement retailers, while making the employees loyal and feeling a true part of the company. Also, learn to value experience and specialization, which is what the customers want.