Lowe's Home Improvement Sales Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
Review from Sales Dept
Review from Sales Dept
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What do you like best about the leadership team?
Love my job and love my leadership
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Innovative, effective, efficient, idealistic and excellent
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focus on future and employees
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i like how they communicate on all changes and upcoming events that we have goingo n so that we are not taking by surprise when they happen
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They were very kind and concerned
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What does the leadership team need to get better at?
Listen to the people you are trying to lead.
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Do something to improve morale. Not a one time event. Like better hours, pay, or more people hired.
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Hiring qualified African American Men in roles of leadership at the executive level.
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The company is so ridiculous if you are not a minority. For a hardware store, they sure do hate men who are their biggest customer group. Management harasses and discriminated against men.
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Should decentralize flooring installation sector. All they are doing is shifting the problem to companies they contract.
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What is the best part about your compensation package?
Quarterly bonus and fair wages
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The benefits package that is given
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401K Match up to a percentage
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fair and above national standard
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its cost effective and doesn't take a huge chunkout of my paycheck
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Why do you feel undervalued and what would make you feel better about your compensation?
WATCHED AS UNEXPERIENCED PERSONS WERE HIRED FOR SPECIALIST POSITIONS THAT I APPLIED FOR BEING A 25+ YR CONTRACTOR I HAVE EXTENSIVE KNOWLEDGE OF PRODUCTS LOWES DOES NOT CARE
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Better pay, hours, more coworkers to share the crazy workload.
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The in store associates position is highly physical and sales focused. Therefore pay should reflect the effort and hardwork to service customers and selling product. 13 dollars per hour is not nearly enough.
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There is no compensation that is worth the treatment and degradation. They expect you to forget about your family. There is absolutely no work/home balance allowed.
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I would like to feel like I matter
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What are some of the best things about your team?
They are hard working people
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hard working and a air of family
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everybody works together and puts in effort to insure that we get our daily and monthly task and goals achieved
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Enthusiasm, positive energy is how I describe my coworkers
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work together well and no ill will with anyone
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What do your coworkers need to improve and how could you work together better?
Quality varies store to store.
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They need to be held accountable
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The meetings are pointless. They tell you one thing to make them look good, but then they never follow through. There are nice people there, but you can’t be in
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Improved communications and better training
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They need to be more concerned with what they are supposed to do.
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What is most positive about the culture and environment at your company?
Great mngr support from upper mngmnt team - fellow associates wrk as team
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Everyone acts positive. It is because of fear or retaliation though. If you're not one of us you're against us mentality.
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The quality of customer service we offer
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moving forward to be the best retail box store
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Kindness, decent people to work for and with
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What needs to change to make the company culture better?
Lots of things need to change.
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There is no communication from management
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The management needs to be respectful of the employees and treat them like human beings not cattle.
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More interaction from management. Too many standing around talking.
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People need to learn respect
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What did you like most about the interview process?
The up front questions of your knowledge - even thou you.ll never be in a paying position to use that knowledge
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The questions are standardized and far too impersonal
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based on ability to answer questions well
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it was scheduled on my terms and it was very relaxed
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They lied and made it sound like a great place to work
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What would you improve about your company's interview process?
Lots of things to improve.
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Train manager how to interview
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They basically lie to you. Telling you how amazing it is... when it isn't.
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Make it legitimate. In many cases, the preferred candidate has already been identified, rendering the interview process pretty much a pro-forma foregone conclusion.
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New hiring process is a joke and takes too long to hire new people
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What makes you most happy at work?
Begin able to help customers to the best of my abillity
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completing a productive day and tasks
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positive enviroment to work in
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Helping customers fix their problems
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Being able to give good service to customers if I have the time and resources
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What's going wrong and how can it be improved?
New store manager and probably new ceo
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No communication. No accountability, no rewards for hard work
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So much to do so little time. No one knows anything in depth, and we are making customers mad left and right. We don't have time to help them. We are like a giant convenience store. If you don't know what you want or see it on shelf it isn't happening.
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Pay and work schedules are horrible
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I am bullied and ridiculed every day at work.
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What do you like best about your company?
The benefits that i receive from them
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Right now they don't care about their senior citizens
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What would you most like to see improved at your company?
Chain of command definition and clearly defined roles
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Decisions that demonstrate the company cares about its store associates. The majority of recent moves have ranged from ambivalent to hostile toward associates below the level of store manager.
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equal pay and not treating seniors the way they do
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