
I work from home so my environment is good
When a guest tells you that you made their experience in booking a room easy and painless
I don't really know anyone on my team nut we are always one of the top teams at the center. Our manager just received an award for our productivity.
I work from home so I don't deal with anybody except my manager. She is always accessible by phone or e-mail. If she is gone she lets us know in advance and tells us who the MOD will be if we have any issues.