Marriott International has named Variety senior editor Marc Graser editorial director of the company’s Creative and Content Studio. read more
I want to excel myself and I am confident I will but feel like HQ is not recognizing or ignoring.
What do your coworkers need to improve and how could you work together better?
our team needs more motivations and team work! Specially when you work at home, all team members care less about unity and team work!!
What would you improve about your company's interview process?
No elementary school like rules.. no CAP's. Isn't Marriott customer engagement center part of Marriott? If it isn't then Marriott must make it part of the corporate team. It seems that Marriott treat CEC as different company!! I truly hope not!
What makes you most happy at work?
I know I can be the best what I do here at Marriott and I can represent myself 110% for Marriott company if I can be recognized with all the work I do here. I just can't understand about all these idiotic CAPS and school rules!! It's a joke.
What does the leadership team need to get better at?
leadership needs to pay more attention to what is going on at the call center. Also HQ need to pay more attention and promoton opportunity to those engagement center elites with top stats! There are call center agents who are capable of leading the company much better than HQ managers and exe's
What needs to change to make the company culture better?
We have homeless, single mom/dad, convicts and you name it.. I want a clean and normal people to work with good pay. Will you please get rid of these non-educated people mingled up working at the call center? Please get rid of these people and raise the salray and the qualifications!!!!
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