Newfold Digital Claimed Company
Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. read more
So far, I am happy here since the workload is not too much that it would cause stress.
Briefly describe your overall experience at your company
The company has been good so far but there are things that I heard that they are not keeping what they are advertising during the Job Orientation. Specifically, pay raise on regularization and every year after that.
What do you like best about the leadership team?
Approachable and very open to discussion.
What is most positive about the culture and environment at your company?
There is comradery within the Team.
What makes you most happy at work?
Every day is an opportunity to learn and grow.
What is most positive about the culture and environment at your company?
We work hard but have fun at the same time.
What are some of the best things about your team?
Most of my teammates are approachable and willing to help out.
What are some of the best things about your team?
We are serious with our work but always have fun doing it.
What do you like best about the leadership team?
Wordpress Live managers are very approachable and they really build a relationship with everyone.
Why do you feel undervalued and what would make you feel better about your compensation?
I have over 10 years of experience in Customer Service and Technical Support but I am being paid the same with people who has far less experience.
What makes you most happy at work?
The thought of getting a pay raise on my regularization. This is what keeps me engaged and perform tp the best of my abilities to get a better compensation.
Why do you feel undervalued and what would make you feel better about your compensation?
For example, there is an issue with calls being routed to the survey which will affect our survey take rate. The total number of calls should matter as it will affect the percentage of the STR when lesser calls are routed to the survey. There are also customers who don't take the survey.
Other Employee Reviews for Newfold Digital
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