Newfold Digital – typically kind of chaotic but i believe the future can be better if we could stop and focus on some fundamentals | Comparably

Newfold Digital – typically kind of chaotic but i believe the future can be better if we could stop and focus on some fundamentals

Newfold Digital Claimed Company
Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. read more
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EMPLOYEE
PARTICIPANTS
593
TOTAL
RATINGS
17155

typically kind of chaotic but i believe the future can be better if we could stop and focus on some fundamentals

What are some of the best things about your team?

our supervisor and manager are extremely dedicated and hardworking

What is the best part about your compensation package?

I appreciate a bonus but sometimes the amount and basis for it seem arbitrary b/c it isn't measurable

What is most positive about the culture and environment at your company?

I think the CEO is very positive and love her for that. And I love the flexibility of working from home. Day to day, this is a very difficult job - not b/c of the difficulty of the work but the pace and frequent changing of priorities. Very reactive, not proactive

What's going wrong and how can it be improved?

- Development is done quick & dirty which means lots of Support - The Support needs are not planned for, well understood or communicated - Development resources work on both Development and Support - Support needs are dynamic and this is disruptive to Develpment - old processes can't keep up

What do you like best about the leadership team?

I think they have great ideas about what our company should be striving for and plans to get there. But I don't think they are tuned in to what is going on "in the trenches". Evolving is great but it can't just be with tools or management - we need change in processes at the lowest levels up.

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