Optima Tax Relief Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
This one of the better companies I have worked for. I wish the pay was better.
Review from Customer Success Dept
overall i love working for this company. They always put their employees first
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
They have an open door policy and always looking out for the best interest of the clients and the employees.
Review from Customer Success Dept
Easy to approach both professionally and personal.
Review from Customer Success Dept
The care that they have for their employees and clients
Review from Customer Success Dept
Collect viewpoints and feedback from the staff
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
Medical it a reasonable price. I do miss Kaiser.
Review from Customer Success Dept
The competitive salary including bi-annual bonus
Review from Customer Success Dept
The part that can be controlled
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Not paid based on my accomplishments and growth in the company.
Review from Customer Success Dept
No pay raise in 2 years or more, not engaged in our dept.
Review from Customer Success Dept
What are some of the best things about your team?
We work well together and our strengths balance each other as a well oiled machine.
Review from Customer Success Dept
We get along very well and balance the workload.
Review from Customer Success Dept
When we need assistance with work our Team is there to assist right away.
Review from Customer Success Dept
The fun exciting family culture
Review from Customer Success Dept
They are collaborative, positive, and referring to a common goal.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Feels like family always something to participated. Volunteer opportunities.
Review from Customer Success Dept
The diversity and family enviroment.
Review from Customer Success Dept
The multiple ways the company is able to recognize employees across all departments for a job well done and everyone celebrating those wins
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
I learn something new every day and I like to be challenged.
Review from Customer Success Dept
I continue to learn everyday and I work with people who care.
Review from Customer Success Dept
What makes me most happy about work is being able to still work from home.
Review from Customer Success Dept
The impact i make to my Team and the client experience
Review from Customer Success Dept
Being part of the process, having the ability to affect change, there is not a shortage of projects, my days go by fast, and the trust in me to complete my duties
Review from Customer Success Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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