Pet Valu Sales Department Employee Reviews
Briefly describe your overall experience at your company
Great on the franchise side poor for the corporate side when I worked corporate
Review from Sales Dept
What do you like best about the leadership team?
Our manager keeps us informed on all new and old products that come in. The manager creates games to help us stay interested in products and learning.
Review from Sales Dept
Friendly people overall can be inappropiate at times.
Review from Sales Dept
There is good consistent communication between managers, district manager, and employees. Corporate has policy in place for passing down information.
Review from Sales Dept
What does the leadership team need to get better at?
Communication and understanding that each store has different needs and customers that have different needs in each city
Review from Sales Dept
Upper level management (i.e. District Managers, Regional Managers) has very unrealistic expectations for store managers, creating high stress levels for both the managers and the sales associates. High daily & weekly sales and DPT goals is important, but they set the bar a little too high.
Review from Sales Dept
What is the best part about your compensation package?
Our franchisee has a great benefit package available for all full time employees. Our franchisees also believes if we're happy we will give our best performance
Review from Sales Dept
It’s even available most companies don’t do much of that any
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Same pay and benefits would be better otherwise higher pay would be nice. We do alot. We are customer service, self stockers, key holders, animal caretakers, and cashiers all in one job title.
Review from Sales Dept
I feel that assistant managers are not properly compensated or taken seriously as hard working and important assets of the company. Employees are also often forced to close alone which can be unsafe and inconvenient when trying to complete a series of closing tasks.
Review from Sales Dept
We are called "Sales Associates" but we do way more than just sales! They want us to be "pet experts", which requires actual knowledge of animal nutrition and products. There's no shipment crew - the "sales associates" stock the truck shipments. I believe that the job title should be changed.
Review from Sales Dept
What are some of the best things about your team?
Everyone gets along and we all share the same goals. To keep our customers happy and coming back.
Review from Sales Dept
We all work together very well
Review from Sales Dept
Working at a pet store usually means that we share similar views and are very passionate about animals. We all care about our customers and want to help them find the things they need for their pets.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Pet Valu yet.
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What is most positive about the culture and environment at your company?
We all want the best things for pets
Review from Sales Dept
The customers bringing in their pets
Review from Sales Dept
People are very friendly and willing to help with shift coverage. I really enjoy the culture of love for animals and the way that everyone cares about each other's pets.
Review from Sales Dept
The store might be a little hectic, but the customers make it worth it. It's a great feeling being able to offer educated solutions to their needs, and it's rewarding when they come back a few days later to tell you how amazing the product was and how it solved their problems.
Review from Sales Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
The manager asked alot of questions about myself and what I think Pet Valu is about.
Review from Sales Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
When customers come back and tell us how what we suggested helped their pet.
Review from Sales Dept
That it’s a job I know a Lot about and I can help people make informed decisio
Review from Sales Dept
Definitely helping the customers! I've been with this company for 6 years now, so I have a lot of knowledge about the pet industry and sharing some of my knowledge with the customers is satisfying.
Review from Sales Dept
What's going wrong and how can it be improved?
Everyone needs better teamwork skills
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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