PetSmart Human Resources | Comparably
PetSmart Claimed Company
There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging! read more
EMPLOYEE
PARTICIPANTS
683
TOTAL
RATINGS
7154
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PetSmart Human Resources

Leading members of PetSmart's Human Resources Team include Lisa MacKool, Lisa Ringo, Nicole Lenderman, Frances Chavkin, Bryan McCormick, Kathy Skold-Smith, Kyle McGillivray, Julia Solomon, Sarah ONeill, and Kelli Perkins. PetSmart's Human Resources Team has a direct impact on the company’s overall culture which is scored a D+ by employees. Let’s not forget culture starts at the top. Ken Hicks, PetSmart's CEO, has been rated 55/100 by employees.

How does the HR Team rate PetSmart?

A+

The Human Resources Team rates PetSmart an A+ in comparison to departments at companies of similar size.

top
5%

The Human Resources Team ranks PetSmart in the Top 5% of companies in Phoenix

PetSmart HR Team Versus other Departments

As the enforcers of company culture, it’s intriguing to know what the human resources department thinks about PetSmart's culture in comparison to other departments. The human resources team ranks their overall culture 95/100 which is 35% higher than the average overall culture rating of 60/100 provided by the entire company. Other notable culture scores are 71/100 from the Engineering department, 70/100 from the Marketing department, and 69/100 from the Admin department.

HR
95%
Engineering
71%
Marketing
70%
Admin
69%
Sales
65%
Operations
63%
Product
61%
Customer Support
59%
Design
45%

The Effects of HR on PetSmart

PetSmart's human resources department has a direct impact on the work environment. Employees rate their environment a B and are not so happy at PetSmart. When asked what’s positive about the culture and environment at PetSmart, one user shared, “Everyone feels the same about the absolutely garbage and anti employee/pet antics”.

  • Bottom 25%
    D+
    Overall Culture

    PetSmart is in the Bottom 25% of Similar Sized companies on Comparably

  • Bottom 20%
    D
    Leadership

    PetSmart is in the Bottom 20% of Similar Sized companies on Comparably

  • Top 25%
    B
    Environment

    PetSmart is in the Top 25% of Similar Sized companies on Comparably

  • Bottom 20%
    D
    Happiness

    PetSmart is in the Bottom 20% of Similar Sized companies on Comparably

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