Comparably Awards

Best Company Work-Life Balance 2019 (Large Companies)

PetSmart Claimed Company

There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging! read more

EMPLOYEE PARTICIPANTS: 683

TOTAL RATINGS: 7154

CEO: Ken Hicks

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PetSmart Executive Team

The PetSmart Executive Team is rated a "D+" and led by CEO Ken Hicks. PetSmart employees rate their Executive Team in the Bottom 25% of similar size companies on Comparably with 10,000+ Employees.

The HR department and employees who have been at the company 5 to 10 Years are more confident in their Executive Team, while employees who have been at the company 1 to 2 Years and the Customer Support department think there is room for improvement. Out of their 3 competitors, Petco, Pet Supplies Plus, and PetFlow, PetSmart's score ranks in 1st place.

Last updated a month ago.

Where This Score Ranks PetSmart's Executive Team

BOTTOM
25%
In the Bottom 25% of 1210 Similar Sized Companies on Comparably
BOTTOM
25%
In the Bottom 25% of 43 Nearby Companies in Phoenix
1st
1st place versus 3 competitors rated on Comparably

May

Jun

Jul

Oct

Nov

D+56 / 100

Jan

PetSmart Key Executives

Name & Title

Bio

Who Ranks PetSmart's Executive Team the Highest?

Department - HR 88/100

Tenure - 5 to 10 Years 85/100

Ethnicity - African American/Black 83/100

Who Ranks PetSmart's Executive Team the Lowest?

Tenure - 1 to 2 Years 45/100

Department - Customer Support 51/100

Department - Product 54/100

PetSmart's Executive Team Trendline

PetSmart56
Other Companies in Phoenix
Similar Size on Comparably

PetSmart Executive Team At a Glance

The Executive Team Score of 56/100 is calculated by combining aggregate responses to the questions of “How would you rate your executive team?” and “Do you approve of the job your executive team is doing at your company?”

61% of employees say “Yes, they approve of the job the executive team is doing at PetSmart”, with 71% of the Sales department saying yes and 71% of employees with Over 10 Years experience saying yes.

The last rating scoring PetSmart's executive team was provided a month ago and has remained stable at 56 over the last 90 days.