PetSmart Retention Score | Comparably
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PetSmart Claimed Company
There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging! read more
EMPLOYEE
PARTICIPANTS
683
TOTAL
RATINGS
7154
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PetSmart Retention Score

PetSmart is in the Bottom 20% of similar sized companies in its ability to retain quality employees. 64% of employees would not leave PetSmart if they were offered a job for more money while 45% are excited to go to work each day. Overall, 48% of PetSmart's employees feel the company is doing what it should to retain them while 52% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated a month ago.

Where This Score Ranks PetSmart's Retention

  • BOTTOM
    20%

    In the Bottom 20% of 1341 Similar Sized Companies on Comparably

  • BOTTOM
    20%

    In the Bottom 20% of 56 Nearby Companies in Phoenix

  • 1st

    1st place versus 3 competitors rated on Comparably

60
Jul
60
Aug
60
Sep
60
Oct
60
Nov
D60 / 100
Jan
Who Ranks PetSmart's Retention the Highest?
Department - HR 99/100
Tenure - 5 to 10 Years 93/100
Department - Marketing 81/100
Who Ranks PetSmart's Retention the Lowest?
Department - Design 39/100
Ethnicity - Asian or Pacific Islander 54/100
Experience - 1 to 3 Years 54/100

PetSmart Retention At a Glance

PetSmart's Retention score is rated a "D" by 677 employees. The category helps understand PetSmart's focus and commitment to retaining employees in their organization.

Over the past three months, PetSmart's Retention score has remained steady at 60/100. PetSmart ranks in 1st place versus 3 competitors which include Petco, Pet Supplies Plus, and PetFlow. The HR and Marketing departments are likely to stay at the company the longest, while the Design and Customer Support departments are likely to have the highest turnaround.

PetSmart's Retention score is in the Bottom 20% of 1341 similar sized companies (10,000+ Employees) on Comparably. The Company ranks in the Bottom 20% compared to 56 nearby companies in Phoenix.

PetSmart's Retention Trendline

  • PetSmart60
  • Other Companies in Phoenix
  • Similar Size on Comparably

How PetSmart's Retention Score is Calculated

FILTER RATINGS BY

Results from 677 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes45%
No55%
Do you believe you're paid fairly?
AnswerPercent
Yes75%
No25%
Do you look forward to interacting with your coworkers?
72
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes45%
No55%
Are you typically excited about going to work each day?
AnswerPercent
Every week25%
Once a month25%
Once a quarter25%
Once a year4%
Never21%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes61%
No39%
Do you approve of the job your executive team is doing at your company?
AnswerPercent
Yes48%
No52%
Do Your Company Leaders Do What They Should to Retain You as an Employee?
AnswerPercent
Very Secure31%
Secure Enough31%
Neutral23%
Insecure7%
Very Insecure8%
How secure do you feel your job is at your company?
AnswerPercent
Yes60%
No40%
Do you have a close friend at work?
AnswerPercent
Yes81%
No19%
Would you leave your current job for a 20% raise at a different company?
AnswerPercent
Multiple times a week7%
Once a week21%
Once a month0%
Once a quarter43%
Never29%
How often do you socialize with team members outside of work?
AnswerPercent
Yes55%
No45%
Do you feel burnt out at work?
AnswerPercent
Yes68%
No32%
Are you challenged at work?
AnswerPercent
Yes64%
No36%
Would you turn down a job offer today, for slightly more money?
AnswerPercent
Yes80%
No20%
Are you proud to be a part of your company?

PetSmart's Retention Rank Against Similar Sized Companies on Comparably

BOTTOM
20%

PetSmart ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for Retention Score.

  1. Spectrum
    60 / 100
  2. Capgemini
    60 / 100
  3. Nokia
    60 / 100
  4. PetSmart
    60 / 100
  5. Papa John's
    60 / 100
  6. DaVita
    60 / 100
  7. HPE
    60 / 100

PetSmart's Retention Rank Against Other Companies Nearby

BOTTOM
20%

PetSmart ranks in the Bottom 20% of other companies in Phoenix for Retention Score.

  1. Fathom
    63 / 100
  2. TriWest Healthcare Alliance
    62 / 100
  3. Republic Services
    61 / 100
  4. PetSmart
    60 / 100
  5. Massage Envy
    59 / 100
  6. eVisit
    58 / 100
  7. Banner Health
    58 / 100

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