PetSmart Work Culture Score | Comparably
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PetSmart Claimed Company
There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging! read more
EMPLOYEE
PARTICIPANTS
683
TOTAL
RATINGS
7154
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PetSmart Work Culture Score

PetSmart's Work Culture is scored 61/100 placing it 1st among its competitors and in the Bottom 25% among similarly sized companies on Comparably. 55% of PetSmart employees are excited about going to work each day and 75% look forward to working with coworkers. The HR department ranks the highest for work culture while the Design department ranks the lowest. Learn more about PetSmart's Work Culture below.

Last updated a month ago.

Where This Score Ranks PetSmart's Work Culture

  • BOTTOM
    25%

    In the Bottom 25% of 1349 Similar Sized Companies on Comparably

  • BOTTOM
    25%

    In the Bottom 25% of 53 Nearby Companies in Phoenix

  • 1st

    1st place versus 3 competitors rated on Comparably

61
Jul
61
Aug
61
Sep
61
Oct
61
Nov
D+61 / 100
Jan
Who Ranks PetSmart's Work Culture the Highest?
Department - HR 93/100
Tenure - 5 to 10 Years 88/100
Ethnicity - African American/Black 78/100
Who Ranks PetSmart's Work Culture the Lowest?
Department - Design 40/100
Department - Customer Support 59/100
Experience - 1 to 3 Years 59/100

PetSmart Work Culture At a Glance

Based on 4291 ratings, PetSmart employees rate their Work Culture a "D+" or 61/100. This category describes how employees feel about their environment, relationship with leadership and coworkers as well as their productivity in the workplace.A few of the questions that are answered include "How would you rate your executive team?" and "How confident are you about the future success of your company?"

55% of PetSmart employees are not excited to go to work.The HR department and employees who have been at the company 5 to 10 Years gave the best ratings and believe PetSmart has a productive and effective Work Culture.However, the Design department and the Customer Support department think differently and rank PetSmart's Work Culture the lowest.

PetSmart's Work Culture falls within the Bottom 25% of 1349 companies of similar size with 10,000+ Employees on Comparably.PetSmart also ranks 1st when being compared to its competitors: Petco, Pet Supplies Plus, and PetFlow.

PetSmart's Work Culture Trendline

  • PetSmart61
  • Other Companies in Phoenix
  • Similar Size on Comparably

How PetSmart's Work Culture Score is Calculated

FILTER RATINGS BY

Results from 679 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

55
out of 100
How would you rate your CEO?
55
out of 100
How would you rate your executive team?
58
out of 100
How would you rate your manager?
AnswerPercent
Yes75%
No25%
Do you look forward to interacting with your coworkers?
72
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes38%
No62%
Are your company's meetings effective?
AnswerPercent
Extremely fast35%
Comfortably fast37%
Moderate22%
A bit slow3%
Bureaucratic3%
What's the work pace at your company?
AnswerPercent
7 or less30%
853%
1011%
122%
More than 124%
On average, how many hours do you work a day?
AnswerPercent
Positive54%
Negative46%
Is your work environment positive or negative?
60
out of 100
How confident are you about the future success of your company?
AnswerPercent
Yes45%
No55%
Are you typically excited about going to work each day?

PetSmart's Work Culture Rank Against Similar Sized Companies on Comparably

BOTTOM
25%

PetSmart ranks in the Bottom 25% of other companies on Comparably with 10,000+ Employees for Work Culture Score.

  1. Porsche
    62 / 100
  2. Office Depot
    61 / 100
  3. Ricoh USA
    61 / 100
  4. PetSmart
    61 / 100
  5. Circle K
    61 / 100
  6. Technicolor
    61 / 100
  7. Rakuten
    61 / 100

PetSmart's Work Culture Rank Against Other Companies Nearby

BOTTOM
25%

PetSmart ranks in the Bottom 25% of other companies in Phoenix for Work Culture Score.

  1. Massage Envy
    62 / 100
  2. TriWest Healthcare Alliance
    62 / 100
  3. Cable One
    62 / 100
  4. Televerde
    62 / 100
  5. PetSmart
    61 / 100
  6. Republic Services
    60 / 100
  7. eVisit
    27 / 100

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