14
eNPS Score
Q&A With Publix Super Markets Employees
Publix is passionately focused on delivering premier customer service. If you share that passion, consider applying at Publix, a company widely recognized as a leader in the supermarket industry. You’ll find it rewarding to be part of an organization with such a great reputation. It’s even more rewarding to be an owner of the company. And that’s exactly what Publix associates are – owners.
How employees describe working at Publix Super Markets
I appreciate that Publix is an employee owned company. I have an vested interest in the success and profitability of the company. My hard work and dedication has a direct benefit to me as an owner. Publix needs more diversity at the highest levels; the board, directors and executive.
Consistency and value for product
Worst costumer service EVER Ever
Publix is a good place to shop. Lots of variety and selection.
Not the family oriented company they say it is , I can't work in peace .
What it's like to work at Publix Super Markets
- Publix Super Markets employees generally work 8.5 hrs a day
- Employees at Publix Super Markets report the work pace is comfortably fast
- On a typical day, employees at Publix Super Markets have 0 meetings
- 83% of Publix Super Markets employees look forward to interacting with their team every day
- Publix Super Markets employees most often take 0-10 paid vacation and sick days each year
- 70% of Publix Super Markets employees report they are happy with their work life balance
- Publix Super Markets employees typically get valuable feedback on how to improve at work Every Week
- 76% of Publix Super Markets employees call their work environment positive
Q&A With Publix Super Markets Employees
IDX: 0 TOT: 102
How's the work life balance at Publix Super Markets?
Top Employee Response
There is no work life balance. You leave work exhausted and sore to go home and have absolutely no energy to be efficient with family. Only to wake up and do it again the next day. When we finally do get a day off its spent catching up from exhaustion.
Awful!
Personally, I lived there. There was no balance as a manager. Go to work at 4 or 5am. MAYBE go home, by 5 -7pm. Sometimes be there 4 or 5 hours later. Then have to be back at 4 or 5am to start it over again. Only reprieve was the vacation weeks I had accrued. MANY days that I never saw my children. And I was not going to answer my phone on vacation. No way.
What benefits does Publix Super Markets provide?
Top Employee Response
They do provide benefits but you have to work certain amount of hours to receive them and it seems that they kind of make sure you don’t get that far.
Health care. (below par) Dental care. (hardly worth the premiums) ESOP plan (average, to above average) 401k (slightly below average) Up to 4 weeks vacation Bonuses for all associates. Full time are very modest. Management, especially dept. heads and store mgnt. could be significant, although it is my opinion that they are on the path to eventually eliminating bonuses. They had already reduced them once, maybe twice if I remember correctly. Doing this I little bites I would imagine, so as to not drive associates(especially management) towards unionization. A future that seems to be gaining more traction and inevitability, with the slow decline of benefits. The founder and his children, seemed to be hard working, smart and caring people. They really took care of the the loyal people that took care of them. The grandchildren, Harvard Business educated, have no HR skills whatsoever. In fact, half of the board of directors are now paid professionals in THAT job only! NOT a good thing!
It all depends on if you're part-time or full-time. From my experience, I've noticed that they try to do everything possible to keep employees PT (but work them FT hours!) so that they don't have to pay for benefits. At some point, this will become a problem, in which the employee will complain to management, nothing will get done, and the employee will end up quitting. It's not a good way to treat great employees! That's for sure!!
If you could make changes, how would you improve the culture at Publix Super Markets?
Top Employee Response
when cutting hours from employees that have been in the company for years to hire new employees is sooo wrong!!!! They so need to fix that.
Better training in customer service. Sitting someone in a room to watch videos for over 8 hours is really poor training
Go back to the days where they appreciated their hardest working employees. Give the people their bonuses back.
How flexible is your work schedule at Publix Super Markets?
Top Employee Response
I ask for hours 10-4 M,T,W,F and because of that I get one day a week or sometimes no hours in a week
Very flexible to accommodate my doctor appointments
Not flexible at all
Does Publix Super Markets drug test or do a background check?
Yes-Both!
Yes
Yes
What are your coworkers at Publix Super Markets like?
Friendly
My coworkers are great
Non customer service oriented little brats
How's the morale at Publix Super Markets?
Top Employee Response
Bad. Having a lot of high school age kids working, with no work ethic, and college kids that would rather be studying doesn’t make for good customer service
Poor
I could not agree more! Having the wrong people in Management positions who lack leadership skills + compassion, plus this younger generation of workers who don't want to work, but instead, want to play on their phones and talk back to authority is disgusting! I can't believe the level of disrespect this new generation has proven time and time again!! Advice to Publix: Hire those who are respectful to authority, have a maturity about them, want to learn, are willing to learn/grow, and are able to communicate properly (instead of texting).
What do people at Publix Super Markets think about the CEO? What do they do well and what can they improve?
Not much is said because many employees don’t even know what a CEO does
We are proud to have him as our CEO.Right now he is helping with disaster relief from hurricane Micheal
Most people don't know the ceo at all and only care about their position at work.
Why work for Publix Super Markets?
Top Employee Response
It’s hard to say it depends on the managers and workers if they are easy and fair to work with
Because from the outside, it looks great, but many times, it's a different story once you're employed there! Learn from observation. Ask questions. Pay attention to the cycle of having a high turnover rate (as my store did). That usually says something about the people at the top/poor management/lack of leadership.
Friendly staff, supportive managers, fair pay
What's the interview process like at Publix Super Markets?
Straightforward and non-threatening
It’s pretty good they are fair on their questions and all
Two step, screening interview, manager interview
What's the company culture like at Publix Super Markets?
Top Employee Response
No company culture
Extremely unhealthy because of fake/insecure/plastic people in management running the show!!
Positive
How do you feel about going to work at Publix Super Markets everyday?
Top Employee Response
Lousy
Happy to see + serve my customers! Sick + tired of dealing with fake people in management!
If they schedule me I would work everyday
How can I get hired at Publix Super Markets as a recent grad?
Apply
Go to publix.com and apply online.
What kind of people does Publix Super Markets like to hire?
any hard workers with good back ground checks.
People with good interpersonal skills
How does Publix Super Markets handle HR issues?
I imagine on a case-by-case basis.
I am not happy with the process. Coming into a store to do an investigation draws attention to the person. Punishments sometimes too harsh.
In your opinion, what are the most common interview questions that Publix Super Markets asks?
Availability, experience
Your skills and accomplishments
What's the office vibe like at Publix Super Markets?
Management is kind to employees.
Negative
What part of Publix Super Markets's business is growing fastest? What part is having difficulties?
Growing - More customers all the time. Struggle - advertising to reach all of the area
They want to expand all over instead of taking care of the people that they already have working for them.
How's the vacation policy at Publix Super Markets?
Top Employee Response
Don’t know I don’t get one
It’s comparable to other companies
What's the best part of your job at Publix Super Markets?
Top Employee Response
Customers
another time I will answer because I’m not to thrilled with the one day a week scheduling.
How do you feel about Publix Super Markets's future?
If things keep going the way they have been, I dont see it having a future, not without unionizing or taking their stock public.
What is the best advice you could give someone during their first month at Publix Super Markets?
record every conversation when called to HR, if theres another manager in the room it means they are there because they are recording you without your knowledge, that extra manager is the consenting party to be recorded so they dont have to tell you anything, But that consent is for everyone to record, even you. Know your rights when dealing with this company is all i gotta say.
What is the daily attire at Publix Super Markets?
I work in the deli, its a gray polo, apron nametag and black slacks.
What kind of relocation or moving stipends does Publix Super Markets offer?
None
What is the best perk or benefit that Publix Super Markets offers?
Stock after your first year.
Curious about what work's like at Publix Super Markets?
Anonymously Ask Publix Super Markets Employees Any Question
Should I work at Publix Super Markets?
47% of Publix Super Markets employees would encourage their friends to become coworkers, whereas 20% are neutral and 33% would not recommend working at Publix Super Markets to their friends.
| 47% | Promoters |
|---|---|
| 20% | Passive |
| 33% | Detractors |
Working at Publix Super Markets' competitors
Recently Asked Questions about working at Publix Super Markets
- How do you feel about Publix Super Markets's future?
- What is the best advice you could give someone during their first month at Publix Super Markets?
- What is the daily attire at Publix Super Markets?
- What kind of relocation or moving stipends does Publix Super Markets offer?
- What is the best perk or benefit that Publix Super Markets offers?
