Comparably Awards

Salesforce Claimed Company

Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises—a new model of work where humans and AI agents drive customer success together. Our unified platform connects data, AI, and Customer 360 applications on a foundation of trust and governance, enabling organizations to orchestrate every decision, process, and interaction with real-time context. Grounded in our values of trust, customer success, innovation, equality, and sustainability, Salesforce elevates human performance, accelerates decisions, and deepens customer relationships—empowering every employee to work side by side with AI coworkers to achieve more, move faster, and operate with greater efficiency. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 1764

TOTAL RATINGS: 43568

CEO: Marc Benioff

eNPS at Salesforce

Salesforce's Employee Net Promoter Score (eNPS) is 54, as rated by 1606 employees. Employee Net Promoter Score tracks Salesforce employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Salesforce to a friend? Today, 65% of Salesforce employees would encourage their friends to become coworkers, whereas 24% are neutral and 11% would not recommend working at Salesforce to their friends.

Last updated months ago.

Where This Score Ranks Salesforce's eNPS

TOP
5%
In the Top 5% of 1261 Similar Sized Companies on Comparably
TOP
20%
In the Top 20% of 792 Nearby Companies in San Francisco
3rd
3rd place versus 5 competitors rated on Comparably

Aug

Sep

Oct

Nov

Aug

Jun

Promoters
Passives
Detractors

Who Ranks Salesforce's eNPS the Highest?

Experience - Entry Level 88/100

Department - HR 77/100

Department - Communications 71/100

Who Ranks Salesforce's eNPS the Lowest?

Department - Design 13/100

Ethnicity - African American/Black 18/100

Tenure - 1 to 2 Years 23/100

Salesforce eNPS At a Glance

Salesforce employees are more likely to recommend Salesforce as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees with Entry Level experience and the HR department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Salesforce to a friend?” Based on 1606 ratings, Salesforce ranks 3rd place versus its 5 competitors and is right below Adobe.

Compared to other companies in San Francisco, Salesforce falls into the Top 20% of 792 companies. The last rating was provided months ago.