Sears Holdings Corporation – Sears, as a parent umbrella to LG and their servicing agency. A&E. suffers from a malignat neglect of what customer service should be. A once respected brand has plummeted to the worst company i have ever done business with. Their "service company" A&E,is the the greatest of misnomers possible.

To grow our business by providing quality products and services at great value when and where our customers want them, and by building positive, lasting relationships with our customers. read more

EMPLOYEE PARTICIPANTS: 141

TOTAL RATINGS: 1900

CEO: Edward Lampert

Sears, as a parent umbrella to LG and their servicing agency. A&E. suffers from a malignat neglect of what customer service should be. A once respected brand has plummeted to the worst company i have ever done business with. Their "service company" A&E,is the the greatest of misnomers possible.

Other Employee Reviews for Sears Holdings Corporation

What do you like best about your company?

The company it self
Outlook review

What does the leadership team need to get better at?

Empathy for their employees
Leadership review from Customer Support Dept

Briefly describe your overall experience at your company

I love my job and all the employees.. its a honor to work at sears

Why do you feel undervalued and what would make you feel better about your compensation?

They don't give you raises annually and the benefits are not good. Also the associste discount got taken away.
Compensation review from Customer Support Dept

What do you like best about the leadership team?

Honesty!!!! They dont lie about your pay.
Leadership review from Operations Dept

Rate your company

Sears, as a parent umbrella to LG and their servicing agency. A&E. suffers from a malignat neglect of what customer service should be. A once respected brand has plummeted to the worst company i have ever done business with. Their "service company" A&E,is the the greatest of misnomers possible.

Other Employee Reviews for Sears Holdings Corporation

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